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Valet Attendant - Mass Eye & Ear (Open)

Job Overview

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Employment Type

Temporary
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan

Job Description

Towne Park is a well-established hospitality services company dedicated to creating exceptional experiences for millions of patients, visitors, and guests. As a leader in hospitality, Towne Park holds a strong commitment to delivering compassionate and efficient service that brightens the days of individuals they serve. The company operates in environments such as healthcare facilities, hotels, and event venues, where customer interaction and satisfaction are paramount. Towne Park's culture fosters a sense of purpose and impact among its employees, emphasizing that their work is more than just a job but an opportunity to make a meaningful difference in the community every... Show More

Job Requirements

  • High school diploma or general education degree (GED)
  • Valid driver’s license for the state or commutable distance
  • One (1) month related experience and/or training
  • Knowledge of customer and personal services
  • Ability to read, write, and comprehend standard English
  • Ability to perform basic math operations and understand time systems
  • Ability to operate a manual transmission and perform parallel parking
  • Ability to maintain professionalism and friendly demeanor
  • Ability to work outdoors in varying weather conditions
  • Physical capability to lift up to 100 pounds occasionally
  • Ability to accommodate reasonable adjustments for disabilities

Job Qualifications

  • High school diploma or general education degree (GED)
  • Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
  • One (1) month related experience and/or training or equivalent combination of education and experience
  • Knowledge of principles and processes for providing customer and personal services
  • Ability to read and write standard English language
  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
  • Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
  • ability to perform these operations using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Ability to operate a manual transmission is highly desirable
  • Perform parallel parking

Job Duties

  • Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
  • Acknowledge and greet guests within five feet with a professional and friendly demeanor
  • Use guest last names during interactions
  • Use salutation of the day and welcome guests to the location
  • Practice proper Towne Park phone etiquette
  • Post up in designated areas when not completing tasks
  • Park and retrieve vehicles while driving slowly and cautiously
  • Assist guests with bell services and luggage storage as needed
  • Open all vehicle and hotel doors for guests
  • Assist guests with directions, taxis, reservations and other inquiries
  • Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
  • Deliver messages, items and/or guest amenities as requested
  • Shuttle guests to appropriate places that are approved by the location
  • Explain parking rates and retrieval procedures to guests upon arrival
  • Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
  • Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
  • Calculate and collect revenue for vehicles when needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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