Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to providing exceptional customer experiences. With a strong commitment to creating smiles and fostering positive interactions, Towne Park serves millions of patients, visitors, and guests across various locations. The company prides itself on delivering compassionate service that eases the anxiety of patients and their families, creating memorable moments for guests in new cities, and supporting colleagues to ensure a positive work environment. Towne Park emphasizes making a difference every day by brightening the lives of others, whether through direct guest interactions or behind-the-scenes support. This company culture of care and commitment... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Valid driver’s license for the state of employment or within commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of customer service principles and processes
- Ability to read, write and comprehend English
- Strong communication skills for effective information presentation
- Basic math skills with understanding of American money
- Understanding of 24 hour and military time systems
- Ability to handle physical demands including lifting, stooping and walking
- Ability to operate a manual transmission preferred
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state of employment or within commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to perform basic mathematical operations including addition, subtraction, multiplication and division with units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and amenities of the facility and main attractions in the area
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved places
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks from guests prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Location
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