Valet Attendant Lead

Modesto, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $20.50

Work Schedule

Flexible

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

flexible scheduling

Job Description

The Valet Attendant Lead position is offered by a hospitality company dedicated to providing exceptional guest experiences, particularly in valet services. This company values high standards of customer service, operational safety, and team collaboration, positioning itself as a premier player in the hospitality industry. The role of Valet Attendant Lead plays a critical part in managing day-to-day valet operations and leading a team of attendants to ensure smooth, efficient, and guest-focused vehicle parking services. The company seeks candidates who are enthusiastic ambassadors for the brand, committed to maintaining the highest level of service and operational excellence. This position offers an... Show More

Job Requirements

Must be at least 18 years old
must have a valid CA driver's license and clean driving record
3+ months of related experience and/or training or an equivalent combination of education and experience

Job Qualifications

Must be at least 18 years old
must have a valid CA driver's license and clean driving record
3+ months of related experience and/or training or an equivalent combination of education and experience
1+ years in hospitality preferred
ability to drive both manual and automatic transmissions preferred

Job Duties

Provide exceptional guest service while maintaining a positive attitude
promote the players club loyalty program to guests
collect and accurately label keys belonging to guests to ensure their proper return
operate vehicles safely and responsibly
park incoming cars safely and efficiently
organize and file paperwork regarding guests' vehicles and daily transactions
drive conservatively while adhering to all applicable traffic laws, announcing stops, and answering general questions about the property and the local community
maintain a working knowledge of the property's facilities, as well as promotions and special events on the property, in order to advise guests and team members
inspect vehicles prior to occupancy, verifying that everything is clean and well stocked
conduct routine safety inspections of vehicles before and after every trip, reporting any problems or maintenance needs to management
be accountable for the accuracy and thoroughness of departmental records and reports
greet vehicles and guests who arrive in the valet area with a warm welcome and smile
open doors for guests
fill out valet tickets and conduct vehicle spot inspections
provide positive interaction with guests and team members
maintain confidential information on guest interaction and property operations at all times
effectively present information in one to one and small group situations to guests and other team members
manage the flow of parking functions, including logging tickets and notifying valet of pickup
maintain logs and run reports relative to car counts and other parking related information
perform duties of bell person and shuttle driver as necessary
other duties as assigned
oversee and direct operations, serving as the subject matter expert on departmental processes and procedures
train, guide and mentor team members to enhance processes along with facilitating training sessions
provide feedback to shift supervisors and management regarding team member performance
perform supervisory duties as necessary

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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