Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine services
401k retirement savings plan
Job Description
Towne Park is a distinguished hospitality services company dedicated to creating smiles by delivering exceptional experiences to millions of patients, visitors, and guests. The company prides itself on its commitment to excellence and compassionate service, ensuring that everyone they serve feels valued and cared for. Towne Park operates in the hospitality sector, focusing heavily on guest services in environments like hospitals, hotels, and event venues, where first impressions and customer satisfaction are critical.
A career at Towne Park is not just a job; it is an opportunity to make a lasting impact on the lives of others every day.... Show More
A career at Towne Park is not just a job; it is an opportunity to make a lasting impact on the lives of others every day.... Show More
Job Requirements
- High school diploma or GED
- Must hold a valid driver’s license for the applicable state or within a commutable distance
- One month related experience and/or training or equivalent education experience
- Ability to read and write standard English
- Ability to comprehend simple instructions and memos
- Ability to communicate effectively with guests and team members
- Physical ability to lift up to 100 pounds occasionally and perform required physical tasks
- Capacity to work outdoors in varying weather conditions
- Willingness to work a schedule from Monday through Sunday
- Ability to follow established processes and procedures
- Attention to detail for accurate completion of ticket information
- Customer service orientation
- Ability to perform basic math calculations
- Ability to drive safely and cautiously
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state or within commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to perform basic arithmetic including adding, subtracting, multiplying and dividing with units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and amenities of the facility as well as main attractions in the area
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks after receiving vehicle keys and collect claim checks before issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Location
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