Job Overview
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
uniform provided
Employee Discounts
training programs
Retirement Plan
Professional Development
Job Description
We are a prestigious hotel group known for providing top-tier hospitality services to guests from all around the world. Our hotels are recognized for their luxurious accommodations, exceptional guest experience, and attention to detail, which have earned us a reputation as leaders in the hospitality industry. We pride ourselves on creating memorable moments for every guest, ensuring that their stay is enjoyable, seamless, and filled with aggressive hospitality—our unique approach to service that combines enthusiasm, speed, and care.
We are currently seeking enthusiastic Valet/Guest Service Associates to join our team and uphold our high standards of guest service. This full-time role involves welcoming guests promptly and warmly, handling their vehicles with the utmost care and professionalism, and providing helpful information about the hotel and surrounding area. As a Valet/Guest Service Associate, you will be the first and last point of contact for our guests, setting the tone for their stay with your positive attitude and friendly demeanor.
Candidates must be flexible with their work schedules, as the role requires availability during varied hours to accommodate guest needs. The ideal applicant has at least one year of customer service experience and excels in communication, embodying a positive, upbeat attitude that drives an extraordinary guest experience. Working outdoors and being physically active are key components of this position, as it involves running to retrieve cars, standing for long periods, and being exposed to weather conditions and vehicle exhaust fumes.
This role demands an individual who can perform under fast-paced environments while maintaining professionalism and friendliness. Responsibilities include greeting guests within the first 30 seconds of arrival, parking and retrieving vehicles safely and efficiently, securing car keys immediately, and adhering to uniform and appearance standards set by AAA Parking. You will be expected to practice the AAA Basics, ensuring all guest interactions are characterized by safety, speed, and exceptional service.
We are currently seeking enthusiastic Valet/Guest Service Associates to join our team and uphold our high standards of guest service. This full-time role involves welcoming guests promptly and warmly, handling their vehicles with the utmost care and professionalism, and providing helpful information about the hotel and surrounding area. As a Valet/Guest Service Associate, you will be the first and last point of contact for our guests, setting the tone for their stay with your positive attitude and friendly demeanor.
Candidates must be flexible with their work schedules, as the role requires availability during varied hours to accommodate guest needs. The ideal applicant has at least one year of customer service experience and excels in communication, embodying a positive, upbeat attitude that drives an extraordinary guest experience. Working outdoors and being physically active are key components of this position, as it involves running to retrieve cars, standing for long periods, and being exposed to weather conditions and vehicle exhaust fumes.
This role demands an individual who can perform under fast-paced environments while maintaining professionalism and friendliness. Responsibilities include greeting guests within the first 30 seconds of arrival, parking and retrieving vehicles safely and efficiently, securing car keys immediately, and adhering to uniform and appearance standards set by AAA Parking. You will be expected to practice the AAA Basics, ensuring all guest interactions are characterized by safety, speed, and exceptional service.
Job Requirements
- Willingness to work a flexible schedule
- ability to greet guests warmly and promptly
- knowledge of safe driving and parking practices
- physical ability to run and stand for long periods
- ability to adhere to uniform and appearance standards
- experience working in guest services or hospitality preferred
Job Qualifications
- At least one year of customer service experience
- exceptional communication skills
- ability to work a flexible schedule
- positive, upbeat attitude
- ability to work outdoors
- ability to perform physical activities such as running and standing for extended periods
Job Duties
- Acknowledge and greet guests within 30 seconds
- provide professional, fast, fun and friendly service
- park and retrieve vehicles
- maintain pleasant, friendly and professional demeanor with all guests, hotel staff and co-workers
- practice AAA Basics
- immediately secure all keys
- adhere to all AAA Parking uniform and appearance standards
- ensure all guest's valet experiences are memorable and unique
- run fast to retrieve cars
- drive slow when presenting cars
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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