Valet Attendant - Hotel Monaco SLC - (PM Shift) $10/HR + Tips
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $10.00
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a renowned hospitality services company dedicated to providing exceptional service experiences, especially in the parking and guest services sector. With a focus on creating smiles and making a positive impact, Towne Park prides itself on delivering attentive, friendly, and efficient service to millions of patients, visitors, and guests. The company operates in various locations, supporting a wide range of facilities including hospitals, hotels, and event centers. Towne Park prioritizes a workplace where every employee has the opportunity to make a difference through their interactions with guests and colleagues, fostering a culture of care and professionalism. Employees at... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for the state of employment or within a commutable distance
- One month related experience or equivalent training
- Ability to provide customer service in a friendly and professional manner
- Ability to park and retrieve vehicles safely and cautiously
- Ability to assist guests with luggage and bell services
- Ability to communicate effectively in English
- Ability to perform basic math calculations
- Physical ability to lift up to 100 pounds occasionally and stand or walk for extended periods
- Willingness to work outdoors in various weather conditions
- Availability to work the scheduled shift from 2:30 PM to 10:30 PM
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state of employment or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and multiply and divide with 10’s and 100’s
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and amenities of the facility as well as main attractions in the area
- Deliver messages, items and guest amenities as requested
- Shuttle guests to appropriate places approved by the location
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt for all vehicles in the valet system
- Calculate and collect revenue for vehicles when needed
Job Location
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