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Valet Attendant – Hospitality & Guest Service (Tips)

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
uniform provided
team events

Job Description

Towne is a distinguished hospitality establishment located in the vibrant city of Louisville, Kentucky. Known for its commitment to providing exceptional guest experiences, Towne prides itself on blending a warm, welcoming atmosphere with professional and efficient service. As a prominent player in the hospitality industry, this establishment caters to a diverse clientele, ensuring every guest feels valued and cared for throughout their stay. Towne’s reputation is built upon a foundation of excellence, dedication, and attention to detail, making it a preferred destination for travelers and visitors seeking comfort and quality service. The company fosters a culture that emphasizes teamwork, respect, and continuous improvement, creating a dynamic environment where employees can thrive and develop their skills.

The Guest Service Associate role plays a crucial part in upholding Towne’s high standards of hospitality. This position is focused on delivering outstanding service by attending to the needs of guests promptly and courteously. Responsibilities include parking and retrieving vehicles efficiently to minimize wait times, assisting guests with their luggage to enhance their comfort and convenience, and responding to guest inquiries in a friendly and helpful manner. This role requires an individual who thrives in a fast-paced environment and enjoys working outdoors in varying weather conditions, demonstrating resilience and adaptability. The Guest Service Associate acts as a friendly face and a reliable support pillar, ensuring every guest’s experience is seamless and pleasant from arrival to departure. This is a full-time employment opportunity, offering a competitive salary that reflects the importance of excellent customer service in the hospitality sector. The ideal candidate will be someone who is communicative, attentive, and passionate about making a positive impact through every interaction with guests. Working at Towne means being part of a team dedicated to hospitality excellence and creating memorable experiences for every visitor.

Job Requirements

  • high school diploma or ged
  • valid driver’s license
  • ability to work outdoors in varying weather conditions
  • strong communication skills
  • customer-focused attitude
  • physical ability to assist with luggage
  • availability to work flexible hours

Job Qualifications

  • high school diploma or ged
  • valid driver’s license
  • strong communication skills
  • commitment to customer service
  • ability to work outdoors in varying weather conditions
  • friendly and approachable demeanor
  • prior customer service experience preferred

Job Duties

  • park and retrieve vehicles promptly
  • assist guests with luggage
  • address guest inquiries for a pleasant experience
  • maintain cleanliness and order in the service area
  • communicate effectively with team members
  • handle guest requests with professionalism
  • ensure safety protocols are followed

Job Criteria

Experience

Entry Level (1-2 years)


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