Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Day Shifts
Weekend Shifts
Fixed Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan
Job Description
Towne Park is a prominent hospitality services company dedicated to creating exceptional experiences for guests, patients, visitors, and clients by providing outstanding customer service that not only fulfills jobs but also makes a meaningful impact. Known for its commitment to professionalism, compassion, and excellence, Towne Park specializes in delivering smiles every day through attentive service, efficient operations, and memorable encounters. The company focuses on serving a diverse clientele including hospital patients and visitors, hotel guests, and those in various hospitality environments, making it a leading name in its industry. Towne Park offers competitive compensation and a rewarding work environment where... Show More
Job Requirements
- High school diploma or general education degree
- Valid driver’s license for the state or commutable distance
- One month related experience or equivalent combination of education and experience
- Knowledge of customer and personal services principles
- Ability to read and write standard English
- Ability to comprehend instructions and correspondence
- Ability to write simple correspondence
- Ability to present information effectively
- Basic arithmetic skills including money handling
- Understanding of time systems
- Ability to operate manual transmission preferred
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state or within a commutable distance
- One month related experience or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information to guests, clients and employees
- Ability to add and subtract three digit numbers and perform multiplication and division with tens and hundreds
- Ability to handle units of American money
- Understanding of 24-hour and military time systems
- Ability to understand rates applicable to time
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet using a professional and friendly manner
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms, amenities, and local attractions
- Deliver messages, items or guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks before issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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