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ALL ABOUT PARKING INC

Valet Attendant, Full Time $20/hr (San Jose, CA)

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $20.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Flexible Schedule
employee training
competitive pay
Work environment
Equal opportunity employer

Job Description

All About Parking Inc. is a reputable company based in San Jose, CA, specializing in providing professional valet parking and electric vehicle (EV) management services. Known for its commitment to excellent customer service and operational efficiency, the company prides itself on maintaining a diverse work environment where equality and non-discrimination are fundamental policies. As an employer, All About Parking Inc. offers flexible full-time and part-time positions with competitive wages ranging from $19.00 to $20.00 per hour. The company's dedication to employee well-being is demonstrated through adherence to inclusive hiring practices and maintaining a safe, welcoming workplace for all individuals.
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Job Requirements

  • Must be at least 19 years of age
  • Must have 3 years of driving experience
  • Must possess a valid drivers license with no accidents or 2-point driving infractions in the last 5 years
  • Fluent in English with excellent verbal and written communications skills
  • High school diploma or equivalent preferred
  • Some customer service/public relations experience
  • Possess enthusiasm for delivering exceptional customer service
  • Ability to communicate in a positive manner with co-workers, customers and vendors at all times
  • Work effectively on a team and independently to resolve customer issues
  • Assist in maintaining station operations
  • Maintain EV operations
  • Maintain vehicle driving operations
  • Accommodate a flexible work schedule, including different times and locations
  • Ability to multi-task in a fast-paced environment
  • Ability to report data and execute other duties with minimal direction
  • Must possess a cell phone and email account and a reliable means of transportation to work

Job Qualifications

  • Must be at least 19 years of age
  • Must have 3 years of driving experience
  • Must possess a valid drivers license with no accidents or 2-point driving infractions in the last 5 years
  • Fluent in English with excellent verbal and written communications skills
  • High school diploma or equivalent preferred
  • Some customer service/public relations experience or equivalent combination of education and experience
  • Possess enthusiasm for delivering exceptional customer service
  • Ability to communicate in a positive manner with co-workers, customers and vendors at all times
  • Work effectively on a team and independently to resolve customer issues
  • Assist in maintaining station operations
  • Maintain EV operations
  • Maintain vehicle driving operations
  • Recommend procedures that increase efficiency and maximize throughput for charging
  • Provide hands-on EV training as needed
  • Accommodate a flexible work schedule, including different times and locations
  • Ability to multi-task in a fast-paced environment
  • Ability to report data and execute other duties with minimal direction
  • Ability to add, subtract, multiply and divide

Job Duties

  • Comply with all company policies and procedures
  • Assist in maintaining station operations
  • Update valet and EV charging logs
  • Maintain a clean and orderly work environment including relief of car backlog
  • Acknowledge and greet all incoming customers in a friendly, welcoming manner
  • Perform outdoor concierge/customer service duties as requested
  • Anticipate and facilitate customer needs such as requesting their car, opening car doors, assistance with wheelchairs, luggage, holding umbrellas, providing directions, directing traffic
  • Tactfully manage difficult or emotional customer situations
  • Safely perform valet parking and EV services including parking, retrieving and delivering customer vehicles and management of EV charging stations
  • Safely operate customer and company vehicles in accordance with all traffic regulations, applicable laws and company policies
  • Perform hourly and daily key audits including key transfers to customers and clients as directed
  • Manage cash, valet tickets, ticketless technology systems, keys and equipment in accordance with company policy
  • Assist in completing hourly and daily activity logs using Employee Portal or phone if available
  • Safely operate, ride, rebalance and secure bicycles for customers
  • Maintain a professional appearance and courteous demeanor at all times
  • Show respect and sensitivity for cultural differences and promote a harassment-free environment
  • Have working knowledge of account specific details
  • Be flexible with work shifts/hours to service peak volume periods, vacated shifts and other emergency situations
  • Perform other duties and responsibilities as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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