Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $10.00
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k
Supplemental Insurance
Bonus opportunities
Paid Time Off
Paid training
Tuition Assistance
Nationwide discounts
Military Friendly employer
Job Description
Parking Management Company (PMC) is a nationally recognized leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC offers specialized valet and self-parking management, shuttle services, event parking logistics, and porter/bell services. The company serves a diverse range of industries including luxury hotels, resorts, healthcare centers, and event venues. PMC’s mission revolves around delivering seamless, guest-centered experiences that complement the hospitality operations of their partners. They pride themselves on a guest-first mindset that ensures high-touch service and operational excellence across all touchpoints. PMC’s dedication to both employee and guest satisfaction sets them apart as a leading provider in their industry.... Show More
Job Requirements
- High school diploma or GED
- Previous customer service experience preferred
- Valid driver’s license and reliable transportation
- Acceptable motor vehicle record with no more than 3 moving violations within 3 years
- Ability to pass and maintain a clean background check
- Strong customer service skills
- Ability to stand, walk, run short distances, and lift up to 50 lbs
- Availability to work evenings, weekends, and holidays
- Adherence to company policies and safety guidelines
- Professional appearance and punctuality
Job Qualifications
- High school diploma or GED required
- Previous customer service experience preferred
- A helpful attitude and strong customer service mindset are essential
- Valid driver’s license and reliable transportation
- Must maintain an acceptable motor vehicle record with no more than 3 moving violations within 3 years
- Must successfully pass and maintain a clean background check
- Deliver exceptional guest service through clear, professional communication and active listening
- Create welcoming, personalized interactions that reflect company standards
- Adhere to company policies and procedures
- Effectively adapt to changing environments and manage multiple responsibilities
- Remain flexible and professional when facing unexpected challenges
- Follow instructions and complete tasks on time
- Adhere to all safety guidelines and report unsafe conditions
- Use equipment properly to ensure a safe workplace
- Must be able to stand, walk, run short distances, and lift up to 50 lbs for extended periods
- Maintain professional appearance including uniform and grooming standards
- Must be available to work evenings, weekends, and holidays as needed
Job Duties
- Check for damage and record vehicle details on claim tickets
- Safely park and retrieve vehicles
- Follow key handling procedures
- Follow all safety guidelines
- Clock in/out for shifts and breaks on time
- Report tips accurately
- Keep the valet area clean, organized, and presentable at all times
- Handle guest concerns politely and solve problems quickly
- Support a positive team environment
- Arrive on time in full uniform
- Follow all company rules and policies
- Help with other tasks as needed to support the team and daily operations
Job Location
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