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Valet Attendant ($21.50 hr + tips) Ritz Carlton, San Francisco

Job Overview

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Employment Type

Temporary
Hourly
Internship
Consulting
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $22.00
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan

Job Description

Towne Park is a distinguished hospitality services company dedicated to creating exceptional experiences that result in smiles and satisfaction for millions of patients, visitors, and guests we serve daily. With a strong commitment to delivering compassionate and attentive service, Towne Park has built a reputation not only as an employer but as a community builder where employees can truly make a meaningful impact. Our services extend beyond simple guest interactions to include assisting guests by easing their anxieties, creating memorable visits, and providing compassionate help at every opportunity. This is a place where every interaction counts and every day brings... Show More

Job Requirements

  • high school diploma or general education degree (GED)
  • valid driver's license
  • one (1) month related experience and/or training or equivalent combination of education and experience
  • knowledge of customer and personal service principles
  • ability to read and write standard English
  • ability to comprehend simple instructions and correspondence
  • ability to write simple correspondence
  • ability to effectively present information in one-on-one and small group settings
  • mathematical ability to add, subtract, multiply and divide using American money
  • understanding of 24 hour and military time systems
  • understanding of rates applicable to time passed
  • ability to operate manual transmission is highly desirable
  • ability to perform parallel parking

Job Qualifications

  • high school diploma or general education degree (GED)
  • must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
  • one (1) month related experience and/or training
  • OR equivalent combination of education and experience
  • knowledge of principles and processes for providing customer and personal services
  • ability to read and write standard English language
  • ability to read and comprehend simple instructions, short correspondence and memos
  • ability to write simple correspondence
  • ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
  • ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
  • ability to perform these operations using units of American money
  • ability to understand 24 hour and military time systems
  • ability to understand rates applicable to time passed
  • ability to operate a manual transmission is highly desirable
  • perform parallel parking

Job Duties

  • maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
  • acknowledges and greets guests within five feet with a professional and friendly demeanor
  • uses guest last names during interactions
  • uses salutation of the day and welcomes guests to the location
  • practices proper Towne Park phone etiquette
  • posts up in designated areas when not completing tasks
  • parks and retrieves vehicles while driving slowly and cautiously
  • assists guests with bell services and luggage storage as needed
  • opens all vehicle and hotel doors for guests
  • assists guests with directions, taxis, reservations and other inquiries
  • provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
  • delivers messages, items and/or guest amenities as requested
  • shuttles guests to appropriate places that are approved by the location
  • explains parking rates and retrieval procedures to guests upon arrival
  • issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
  • consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
  • consistently completes location on all key tags after parking vehicle
  • calculates and collects revenue for vehicles when needed

Job Location

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