Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a renowned hospitality services company that places a strong emphasis on creating exceptional experiences for its guests, patients, and visitors. The company prides itself on its commitment to delivering compassionate and attentive service that leaves a lasting positive impact on every individual it serves. Whether it is easing the anxieties of patients and their families, creating memorable experiences for visitors in new cities, or assisting colleagues, Towne Park values every opportunity to brighten someone’s day. This approach to hospitality highlights the company’s core philosophy: to make a difference through dedicated service and make each interaction meaningful and... Show More
Job Requirements
- high school diploma or equivalent
- valid driver's license
- one month related experience and/or training or equivalent combination of education and experience
- ability to read and write standard English
- ability to understand instructions and correspondence
- ability to communicate effectively
- ability to perform basic math calculations
- physical ability to exert up to 100 pounds occasionally and 50 pounds frequently
- ability to work outdoors in various weather conditions
- willingness to travel up to 5 percent
- customer service skills
- knowledge of parking and valet procedures
Job Qualifications
- high school diploma or general education degree (GED)
- must hold a valid driver's license for the state or within a commutable distance
- one month related experience and/or training or equivalent combination of education and experience
- knowledge of principles and processes for providing customer and personal services
- ability to read and write standard English language
- ability to read and comprehend simple instructions, short correspondence and memos
- ability to write simple correspondence
- ability to effectively present information in one-on-one and small group situations
- ability to add and subtract three digit numbers and multiply and divide with 10's and 100's
- ability to perform these operations using units of American money
- ability to understand 24 hour and military time systems
- ability to understand rates applicable to time passed
- ability to operate a manual transmission is highly desirable
- perform parallel parking
Job Duties
- maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- acknowledges and greets guests within five feet with professional and friendly demeanor
- uses guest last names during interactions
- uses salutation of the day and welcomes guests to the location
- practices proper Towne Park phone etiquette
- posts up in designated areas when not completing tasks
- parks and retrieves vehicles while driving slowly and cautiously
- assists guests with bell services and luggage storage as needed
- opens all vehicle and hotel doors for guests
- assists guests with directions, taxis, reservations and other inquiries
- provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- delivers messages, items and/or guest amenities as requested
- shuttles guests to appropriate places approved by the location
- explains parking rates and retrieval procedures upon arrival
- issues claim checks after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
- completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
- calculates and collects revenue when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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