Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a prominent hospitality services company dedicated to delivering exceptional experiences that create smiles for millions of patients, visitors, and guests. With a strong commitment to compassionate service, Towne Park understands that every interaction matters, whether it involves easing the anxiety of a patient and their family, crafting memorable encounters for guests arriving in new cities, or supporting colleagues in fostering a positive work environment. Known for its culture of care and professionalism, Towne Park provides employees with meaningful opportunities to make a significant impact every day. The company values its team members as key contributors to its... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Valid driver’s license for the state of employment or within a commutable distance
- Minimum one month of related experience or equivalent education and training
- Ability to read, write, and comprehend standard English
- Strong customer service orientation
- Ability to perform basic arithmetic and understand time-based rate calculations
- Physical ability to exert up to 100 pounds occasionally and up to 50 pounds frequently
- Capacity to work outdoors in various weather conditions
- Ability to perform duties involving sitting, standing, walking, running, climbing, stooping, kneeling, crouching, and crawling
- Willingness to work Monday through Friday, 8:00 a.m. to 4:00 p.m.
- Must follow established operational practices and procedures
- Ability to maintain professional demeanor and effective communication at all times
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state of employment or within a commutable distance
- One month of related experience or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to understand and respond to simple instructions and correspondence
- Ability to effectively present information in one-on-one and small group settings
- Ability to perform basic math operations including add, subtract, multiply, and divide
- Ability to comprehend 24-hour time formats and rate calculations
- Ability to operate a manual transmission is highly desirable
- Competence in parallel parking
Job Duties
- Maintain pleasant, friendly, and professional demeanor with all guests, co-workers, and clients
- Greet guests within five feet using a professional and friendly approach
- Use guest last names during interactions
- Practice proper phone etiquette in line with Towne Park standards
- Park and retrieve vehicles carefully and cautiously, prioritizing safety
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Provide guests with directions, taxi assistance, reservations, and respond to inquiries
- Share information about facility amenities, outlets, meeting rooms, and local attractions
- Deliver messages, items, and guest amenities as requested
- Transport guests to approved locations as required
- Explain parking rates and retrieval procedures upon guest arrival
- Issue claim checks after receiving vehicle keys and collect claim checks before returning keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey, and claim check receipt
- Calculate and collect parking revenue when necessary
Job Location
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