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Valet Attendant ($16.50/hour + tips) - Hilton Anaheim

Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Fixed Shifts
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan

Job Description

Towne Park is a premier hospitality services company dedicated to creating exceptional customer experiences through attentive and compassionate service. With a strong focus on delivering smiles and making a positive impact, Towne Park serves millions of patients, visitors, and guests across various locations. Our commitment extends beyond just a job — we offer a rewarding career where employees can make a meaningful difference every day. At Towne Park, you are part of a team that eases the anxiety of patients and their families, provides memorable hospitality for guests in new cities, and supports colleagues in a collaborative environment. We're passionate... Show More

Job Requirements

  • High school diploma or general education degree (GED)
  • Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
  • One (1) month related experience and/or training
  • OR equivalent combination of education and experience
  • Knowledge of principles and processes for providing customer and personal services
  • Ability to read and write standard English language
  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
  • Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
  • ability to perform these operations using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Ability to operate a manual transmission is highly desirable
  • Perform parallel parking

Job Qualifications

  • High school diploma or general education degree (GED)
  • Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
  • One (1) month related experience and/or training
  • OR equivalent combination of education and experience
  • Knowledge of principles and processes for providing customer and personal services
  • Ability to read and write standard English language
  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
  • Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
  • ability to perform these operations using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Ability to operate a manual transmission is highly desirable
  • Perform parallel parking

Job Duties

  • Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients
  • Acknowledges and greets guests within five feet with a professional and friendly demeanor
  • Uses guest last names during interactions
  • Uses salutation of the day and welcomes guests to the location
  • Practices proper Towne Park phone etiquette
  • Posts up in designated areas when not completing tasks
  • Parks and retrieves vehicles while driving slowly and cautiously
  • Assists guests with bell services and luggage storage as needed
  • Opens all vehicle and hotel doors for guests
  • Assists guests with directions, taxis, reservations and other inquiries
  • Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
  • Delivers messages, items and/or guest amenities as requested
  • Shuttles guests to appropriate places that are approved by the location
  • Explains parking rates and retrieval procedures to guests upon arrival
  • Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
  • Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
  • Consistently completes location on all key tags after parking vehicle
  • Calculates and collects revenue for vehicles when needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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