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Valet Attendant ($15/hr + tips) - Univ of Maryland Medical Center
Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Fixed Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading provider of parking management services, dedicated to delivering exceptional guest experiences across its various locations. With a reputation for professionalism and attentive service, Towne Park operates in the hospitality industry, specializing in valet parking, event parking, and other parking-related services tailored to meet the needs of hotels, airports, hospitals, and entertainment venues. Committed to excellence, Towne Park promotes a culture of teamwork, safety, and customer satisfaction, which reflects in every interaction with guests and clients. The company values its employees and strives to create a supportive work environment that fosters growth and development. Towne Park... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for the state of employment or within commutable distance
- One month related experience or training or equivalent education and experience
- Ability to read and write standard English
- Ability to comprehend and write simple instructions and correspondence
- Basic math skills including addition, subtraction, multiplication and division using American money units
- Ability to understand 24 hour and military time systems
- Ability to operate a manual transmission preferred
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Valid driver’s license for the state of employment or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of customer and personal service principles and processes
- Ability to read and write standard English
- Ability to comprehend simple instructions, correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Basic math skills including addition, subtraction, multiplication and division using American money units
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Deliver messages, items and/or guest amenities as requested
- Shuttle guests to appropriate places that are approved by the location
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys
- Collect claim checks from all guests prior to issuing keys
- Consistently complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Consistently complete location on all key tags after parking vehicle
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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