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Valet Attendant ($12.50-$14/hr + tips) - Baltimore Washington Medical Center
Job Overview
Employment Type
Temporary
Part-time
Hourly
Compensation
Hourly
Exact $12.50
Work Schedule
Flexible
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading provider of valet and parking services dedicated to delivering exceptional guest experiences through attentive, friendly, and efficient hospitality. As an established company in the parking services industry, Towne Park operates with a commitment to professionalism, safety, and excellence, making it a preferred choice for venues requiring valet parking and guest assistance. The company values its employees and offers competitive compensation, including hourly pay combined with tips, reflecting recognition of the skill and dedication required for the role. Towne Park provides employees with opportunities to enroll in various insurance plans such as accident, critical illness, hospital... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver’s license
- Minimum one month related experience or equivalent
- Ability to provide exceptional customer service
- Ability to operate a vehicle safely including manual transmission preferred
- Ability to perform physically demanding tasks including lifting up to 100 pounds
- Willingness to work outdoors in various weather conditions
- Excellent communication skills
- Flexible availability including part-time hours
Job Qualifications
- High school diploma or general education degree (GED)
- Valid driver’s license for the state applied to work or commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to present information effectively in one-on-one and small group situations
- Ability to add and subtract three digit numbers and multiply and divide with 10’s and 100’s
- Ability to perform operations using American money units
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate manual transmission highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
- Acknowledge and greet guests within five feet using professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and inquiries
- Provide guests with information about outlets, meeting rooms, amenities and local attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks before issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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