Valet Attendant - Coral Gables

Towne Park is a reputable company specializing in providing professional parking and guest services at various hospitality venues including hotels, resorts, and event locations. Known for its commitment to customer satisfaction and operational excellence, Towne Park prides itself on delivering seamless and reliable service. With a strong presence in the industry, the company offers competitive compensation and opportunities for growth within a supportive work environment. Towne Park embraces diversity and inclusion, aiming to create a workplace where every employee can thrive and deliver their best work. The company values professionalism, safety, and efficiency, particularly in roles interacting directly with guests and their vehicles.

The Guest Service Associate role at Towne Park is designed for individuals passionate about hospitality and who excel in delivering attentive, friendly, and efficient service to guests. This position involves parking and retrieving guest vehicles promptly while maintaining the highest safety standards. Guest Service Associates assist with luggage handling, including delivery and pickup during arrivals and departures, enhancing the overall guest experience. The role requires a courteous and professional demeanor, greeting guests within five feet and using guest last names to personalize interactions. Associates are expected to perform bell services, offer directions, assist with taxi arrangements, and provide information about facility amenities and local attractions. The position involves managing parking rates and retrieval procedures, issuing claim checks, and handling revenue collection when needed. Safety and accuracy in completing ticket information, including damage surveys and key tracking, are crucial aspects of the role.

This position typically offers an hourly wage starting at $18 with an additional $4 to $8 per hour in tips, depending on location and experience. The schedule can include varied shifts, encompassing morning and evening hours, providing flexibility. Towne Park emphasizes fair and competitive compensation that reflects the candidate's skills, experience, and education. Employees in this role benefit from insurance options such as accident, critical illness, and hospital indemnity coverage, along with telemedicine services and access to a 401k retirement plan. Essential physical demands include regular walking, standing, lifting up to 100 pounds occasionally, and operating in outdoor environments subject to weather conditions. The Guest Service Associate is a vital member of the team, contributing to the smooth and efficient operation of guest services and parking management, while upholding Towne Park’s standards for safety, courtesy, and professionalism.