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Valet Attendant (Bell & Guest Services) - Alila Napa Valley - Part Time
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $18.00 - $23.40
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Competitive salary and benefits package
Paid Time Off
Free hotel stays at Hyatt hotels worldwide colleague rates
Annual wellness and education reimbursement
career opportunities
Job enrichment
supportive work environment
Job Description
Hyatt is a globally recognized hospitality brand known for its commitment to delivering exceptional guest experiences across its luxury resorts and hotels. With a legacy of excellence, Hyatt focuses on creating environments where guests feel valued and cared for through attentive and personalized service. The company is dedicated to fostering a supportive and inclusive workplace for its associates, emphasizing career growth, wellness, and job enrichment opportunities. Hyatt at Alila Napa Valley combines the brand's world-class service standards with the unique charm and sophistication of Napa Valley, offering a luxurious destination known for its serene landscapes and exceptional guest experiences.Show More
Job Requirements
- Ability to stand, walk, and move continuously for the duration of shift (up to 8 hours)
- Frequent lifting, pushing, and pulling of luggage, packages, and equipment weighing up to 50 lbs
- Occasional lifting up to 75 lbs with assistance
- Frequent bending, stooping, kneeling, and reaching to retrieve or place items
- Ability to enter and exit vehicles of various sizes safely and repeatedly throughout the shift
- Must possess a valid driver's license and be able to operate manual and automatic transmission vehicles, including SUVs and vans
- Ability to work outdoors in a variety of weather conditions, including heat, cold, rain, and snow
- Clear vision and depth perception to safely drive and navigate vehicles
- Ability to communicate clearly and courteously with guests and colleagues in person and via radio
Job Qualifications
- Previous experience in a luxury resort, hotel, or restaurant environment is preferred
- Knowledge of Napa Valley and surrounding areas is desirable but not required
- Must be flexible with scheduling, including weekends, holidays, and evening shifts
- Valid driver's license and a clean driving record required
- Strong communication skills, with the ability to interact professionally with guests
- Ability to multitask and stay calm under pressure in a fast-paced environment
- Strong problem-solving skills and the ability to handle challenging situations with ease
- Physical ability to lift and move luggage and drive vehicles safely
Job Duties
- Greet guests upon arrival with warmth and enthusiasm, ensuring a personalized welcome to the resort
- Safely park and retrieve guest vehicles from the front drive
- Assist guests with luggage, providing room orientations
- Deliver resort information, including directions, local attractions, dining recommendations, and events, while maintaining excellent knowledge of the Napa Valley area
- Provide a fond farewell to departing guests, assisting with luggage, and ensuring a smooth checkout process
- Help the Concierge and Front Desk with special requests, guest deliveries, and other tasks as needed
- Assist guests with off-property errands, including transportation to nearby attractions, as requested
- Ensure cleanliness in high-traffic areas, including the driveway, and resort entrance, while maintaining the cleanliness of luggage carts
- Perform shoe-shine services, including picking up shoes from guest rooms, polishing them, and returning them to guests
- Audit vehicles parked for accurate guest charges
- Assist in maintaining a safe and welcoming atmosphere, preparing for inclement weather and preparing the arrival area
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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