Valet Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.25 - $17.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
401k plan
paid time off (PTO)
Paid holidays
Earned wage access
Employee assistance program (EAP)
Life insurance
short-term disability
Hotel Travel Discounts

Job Description

The Alfond Inn and Olympia Hospitality represent a vibrant hospitality establishment committed to excellence and fostering a supportive community atmosphere. As a part of Olympia Hospitality, these entities are more than just businesses; they embrace a values-driven culture centered around continuous improvement, accountability, concern for others, and trust. This dedication cultivates a workplace where collaboration and integrity are paramount, making it an ideal environment for individuals seeking personal and professional growth. The organization prides itself on creating a fun, nurturing setting where employees are encouraged to thrive and celebrate their successes collectively. Olympia Hospitality stands out in the hospitality industry by prioritizing employee well-being, offering comprehensive health coverage, robust paid time off, and thoughtful support programs that foster a positive work-life balance. They support their team not only in their careers but holistically, promoting health, wellness, and financial security.

The role of Valet Attendant at The Alfond Inn and Olympia Hospitality is an engaging position centered on delivering exceptional guest service through courteous and efficient vehicle parking and retrieval. This role demands a high level of responsibility as it involves safe handling of guest vehicles, adherence to all safety protocols and traffic laws, and maintaining the natural condition of each vehicle entrusted to the valet. The Valet Attendant must possess a valid Driver's License and have at least one year of driving experience to ensure confident vehicle operation and guest vehicle management. Beyond mechanical expertise, this role requires excellent customer interaction, where attendants greet guests warmly upon arrival, assist with parking and luggage handling, and provide helpful information about hotel amenities and local attractions.

Key to success in this role is an attentive, detail-oriented attitude combined with the ability to work efficiently under pressure without compromising safety or quality of service. Valet Attendants support the overall guest experience by anticipating needs, responding to requests promptly and professionally, and enhancing the welcoming atmosphere of the hotel. Their responsibilities extend beyond just parking—attendants assist guests with luggage storage, provide guidance on transportation and reservations, and ensure the valet and lobby areas remain clean and orderly. Candidates who join the team can expect a dynamic work environment that values communication, teamwork, and integrity, backed by structured performance reviews and ongoing development opportunities. This vital position at The Alfond Inn and Olympia Hospitality offers a rewarding career path for individuals passionate about hospitality and guest satisfaction, underscored by the company’s commitment to employee care and professional growth.

Job Requirements

  • Minimum of 1 year driving experience with a valid Driver’s License
  • Must maintain a valid driver’s license and comply with DMV guidelines
  • Ability to provide high level customer service
  • Effective communication skills
  • Ability to learn and follow instructions quickly
  • Attention to detail
  • Ability to maintain composure under pressure
  • Physical ability to walk, stand, bend, and lift for extended periods
  • Possess and maintain a driving record that meets company standards for driving hotel vehicles

Job Qualifications

  • Previous valet experience is preferred
  • Minimum of 1 year of driving with a valid Driver’s License
  • Must maintain a valid driver’s license and comply with DMV guidelines
  • Experience driving a van is preferred
  • Experience in guest service or working with the public is helpful
  • High school diploma or equivalent work experience
  • Ability to provide high level customer service
  • Effective communication with guests and team members
  • Ability to learn quickly and pay attention to detail
  • Maintain composure when working under pressure
  • Possess and maintain a driving record that meets Olympia Hotel Management’s Driver Evaluation Criteria

Job Duties

  • Greet arriving guests warmly and assist them with parking their vehicles in a safe and efficient manner
  • Drive and maneuver guests' vehicles carefully to designated parking spots, ensuring that all safety protocols and procedures are followed
  • Retrieve guests' vehicles promptly upon request, assist with loading luggage or belongings, and ensure that vehicles are returned in the same condition as received
  • Welcome arriving guests and assist them with unloading luggage or belongings from their vehicles
  • Escort guests to their rooms, carrying luggage as needed, and provide information about hotel amenities, services, and local attractions
  • Assist guests with luggage storage, retrieval, and delivery to their rooms, ensuring that all items are handled carefully and delivered promptly
  • Provide courteous and attentive service to guests, responding promptly and professionally to their requests, inquiries, and concerns
  • Offer assistance with transportation arrangements, restaurant reservations, and other guest needs, and provide directions and recommendations for local attractions and activities
  • Anticipate guests' needs and preferences and proactively offer assistance and solutions to enhance their stay experience
  • Adhere to all safety protocols and procedures, including traffic laws, vehicle handling guidelines, and security measures, to ensure the safety and security of guests, vehicles, and property
  • Maintain cleanliness and orderliness of the valet parking area, bell stand, and lobby entrance, including removing debris, organizing luggage carts, and replenishing supplies as needed
  • Report any safety hazards, maintenance issues, or security concerns to the appropriate supervisor or manager for resolution

Job Criteria

Experience

Entry Level (1-2 years)


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