Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Exact $23.00
diamond

Benefits

Hourly compensation
Luxe and stylish work environment
Opportunities to work at a prominent landmark hotel
Exposure to a premier hospitality company
Potential for career growth within Highgate Hotels

Job Description

Highgate Hotels is a premier real estate investment and hospitality management company recognized for its innovation and leadership in the hospitality industry. With a dominant presence in key U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate also boasts rapid expansion into Europe, Latin America, and the Caribbean. The company manages a vast portfolio of global properties with an aggregate asset value exceeding $20 billion, generating over $5 billion in cumulative revenues annually. Highgate's expert team provides comprehensive guidance throughout the hospitality property lifecycle, including planning, development, recapitalization, and disposition. The company's innovative approach includes... Show More

Job Requirements

  • High school diploma or equivalent
  • valid driver's license for the applicable state
  • at least two years driving experience preferred
  • ability to exert heavy physical effort including lifting up to 100 pounds
  • ability to stand for entire shift
  • clean driver's license with zero points
  • ability to drive standard and automatic vehicles
  • effective verbal and written communication skills
  • ability to maintain confidentiality
  • ability to handle guest requests and complaints diplomatically

Job Qualifications

  • High school diploma or equivalent required and/or experience in a hotel or a related field preferred
  • must have a valid driver's license for the applicable state
  • at least two years driving experience preferred
  • heavy work - exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
  • ability to stand during entire shift
  • valid driver license with a clean (zero points) driver's abstract and able to drive standard and automatic vehicles
  • must be able to effectively communicate both verbally and in writing
  • must be able to maintain confidentiality of information
  • perform other duties as requested by management

Job Duties

  • Properly stand at attention at the hotel entrance
  • open doors greeting guest with smile and friendly comment as they enter and exit the hotel
  • greet arriving vehicles, opening doors for the guest and greeting them in a proper manner
  • assist guests with luggage to the curbside and direct them to front desk or other areas as required
  • valet guest cars within the procedures set for the department, ensuring that guest car and keys are safe and secure
  • assist guest with directions and information of property as required
  • assist departing guest with transportation as requested
  • retrieve valet vehicles in an efficient manner
  • follow proper procedure in assisting the guest into the vehicle and loading articles including luggage into the vehicle as required
  • assist Door Attendant in monitoring traffic in the porte cochere
  • ensure that the porte cochere is clean of litter, water, oil, and other items that would be considered unacceptable standard in maintaining the cleanliness of the area
  • perform duties as required in the related positions of the department and Door Attendant
  • diplomatically handle or refer guest request and complaints
  • ensure any safety or security related procedures are implemented and any possible situation is immediately reported

Job Location

Loading...