Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Benefits
wellness programs
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
Career growth opportunities
Inclusive and supportive work environment
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences across North America. With 43 destinations including land-based casinos, online sports betting, and iCasino platforms such as ESPN BET and theScore Bet Sportsbook and Casino, PENN Entertainment has established itself as a prominent player in the gaming and entertainment industry. The company is dedicated not only to offering exhilarating and engaging experiences for its guests but also to fostering an inclusive and sustainable work environment for its employees, vendors, and communities. PENN values diversity, career growth, and the well-being of its team members, which is... Show More
Job Requirements
- High school diploma or equivalent
- 2 to 3 years supervisory experience
- Valet experience
- Valid Illinois driver’s license
- Ability to operate manual and automatic transmission vehicles
- Must speak and understand English
- Ability to drive guests’ vehicles and adhere to company motor vehicle record policy
- Ability to work evenings, holidays, and weekends as business needs dictate
Job Qualifications
- Equivalent to a high school diploma
- 2 to 3 years supervisory experience
- Previous valet experience
- Valid Illinois driver’s license
- Ability to operate manual and automatic transmission vehicles
- Ability to speak and understand English
- Strong guest service orientation
- Ability to work flexible hours including evenings, weekends, and holidays
Job Duties
- Provide a high level of guest service and promote a positive attitude to create a fun and entertaining experience for guests and team members
- Review workflow and staffing levels of valet staff
- Conduct daily performance reviews of valet staff
- Monitor departmental supplies and requisition as needed
- Investigate and help resolve guest complaints or concerns in accordance with company and departmental policies and procedures
- Schedule departmental staff for proper coverage
- Monitor and maintain cleanliness of departmental areas of responsibility
- Monitor monetary transactions of the valet department
- Perform other duties as assigned
Job Location
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