Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Professional development opportunities
Job Description
Potawatomi Bingo Casino (PBC) is a renowned entertainment and gaming destination known for its vibrant atmosphere and exceptional guest services. As a respected casino offering a wide variety of amenities, including dining, gaming, and entertainment options, PBC strives to deliver an outstanding visitor experience every day. The casino operates in a dynamic, fast-paced setting where guest satisfaction and safety are paramount. Employing a professional team dedicated to excellence, PBC values integrity, high ethical standards, and continuous improvement in all its operations. The casino’s commitment to providing a welcoming and enjoyable environment extends to excellent vehicle service through its Valet and... Show More
Job Requirements
- High school diploma or equivalent
- Five years of valet or related experience
- Three years of management or supervisory experience
- Must have a valid, unexpired Wisconsin Driver’s License
- Must have and maintain an acceptable Motor Vehicle Record (MVR)
- Complete in house Responsible Beverage program within 3 months of hire
- Office skills including ability to use standard office equipment
- Knowledge of Microsoft Office
- Ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays
- Ability to handle physical demands of the job including lifting up to 50 pounds with assistance
- Ability to operate a personal computer
- Ability to maintain discretion in handling confidential information
- Ability to communicate effectively before groups
- Ability to interact with stakeholders at all levels
- Ability to use strong organizational skills and attention to detail
Job Qualifications
- High school diploma or equivalent
- Five years of valet or related experience
- Bachelor’s degree in management preferred
- Three years of management or supervisory experience
- One to two years of DOT regulatory experience preferred
- Valid and unexpired Wisconsin Driver’s License
- Acceptable Motor Vehicle Record
- Ability to use Microsoft Office and general office equipment
- Strong organizational and attention to detail skills
- Basic math skills including addition, subtraction, multiplication, division, and counting
- Ability to read and interpret documents such as contracts and procedure manuals
- Effective communication skills
- Ability to work irregular hours and extended shifts
- Ability to maintain discretion with confidential information
Job Duties
- Manage all aspects of day to day operation and administration of valet and transportation department
- Establish operational standards for team members and improve operations to meet business needs
- Interview, hire, train, schedule, motivate, appraise, discipline, and terminate team members as needed
- Address complaints and resolve problems promptly
- Establish department goals to improve guest service and operational efficiencies
- Ensure compliance with FMCSA, state, local laws and DOT rules and regulations
- Build and manage departmental budget within accepted parameters
- Read financial statements for strategic decision-making
- Oversee DOT dispatch and documentation management
- Implement programs to improve guest service, team building, efficiency, and morale
- Utilize Computerized Valet Parking System (CVPS) and MICROS registers system
- Report motor vehicle violations to management within 24 hours
- Establish and maintain departmental internal controls, policies, and procedures
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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