Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Weekend Shifts
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Benefits

Affordable Health Insurance
comprehensive benefits
Paid Time Off
Marriott travel discounts

Job Description

The Cascade Hotel Kansas City, a distinguished member of Marriott's Tribute Portfolio, represents a beacon of elegance and hospitality in the heart of Kansas City's renowned Country Club Plaza, the city's premier entertainment and shopping district. Celebrating over a year of excellence, this hotel has quickly built a reputation for offering a uniquely local and high-touch guest experience that blends sophisticated accommodation with vibrant social spaces. Boasting 177 stylish guest rooms, an expansive 15,000 square feet of event space ideal for hosting meetings and celebrations, a two-level signature restaurant, and a lively rooftop bar, The Cascade Hotel is crafted to... Show More

Job Requirements

  • High school diploma/GED
  • this job requires standing and walking for extended periods of time as well as bending, reaching, and lifting
  • must have a high level of energy
  • must enjoy working independently
  • must be a team player
  • must be willing to complete drug screen and background check in accordance with federal and state laws
  • prompt and regular attendance
  • department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work and overtime as required
  • minimum availability of 16 hours per week for part-time employees
  • comply with hotel and/or department uniform and professional behavior and appearance standards
  • carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff
  • review and approve electronic timecard weekly for accuracy

Job Qualifications

  • Previous experience in a guest-facing hotel or valet role preferred
  • valid driver's license and clean driving record required
  • strong communication skills and a polished, professional demeanor
  • ability to lift and/or move up to 25 pounds
  • ability to stand for long periods and work outdoors
  • availability to work weekends, evenings, and holidays as required

Job Duties

  • Greet all guests in a warm, professional manner
  • anticipate and respond to their needs
  • recognize VIP and returning guests using names whenever possible
  • escort guests to rooms with their luggage, explaining room features and hotel amenities
  • provide directions, local information, and personalized assistance as needed
  • make timely deliveries to guest rooms and assist with luggage storage/retrieval using claim tickets
  • maintain a clean, organized lobby, bell closet, and workspaces at all times
  • safely park and retrieve guest vehicles while following valet procedures and safety standards
  • keep entrance areas clear for arriving/departing guests and emergency access
  • operate valet ticketing system accurately for all transactions
  • open/close vehicle doors and assist guests with items as they arrive or depart
  • follow all parking, cash handling, and inventory protocols as directed by hotel policy
  • stay informed of hotel activities, group arrivals, and special guest needs
  • communicate guest preferences or issues promptly to the Front Office Manager
  • support team efforts to uphold Marriott's Sincere Service standards throughout all interactions

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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