Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Weekend Shifts
Benefits
Affordable Health Insurance
comprehensive benefits
Paid Time Off
Marriott travel discounts
Job Description
The Cascade Hotel Kansas City, a distinguished member of Marriott's Tribute Portfolio, represents a beacon of elegance and hospitality in the heart of Kansas City's renowned Country Club Plaza, the city's premier entertainment and shopping district. Celebrating over a year of excellence, this hotel has quickly built a reputation for offering a uniquely local and high-touch guest experience that blends sophisticated accommodation with vibrant social spaces. Boasting 177 stylish guest rooms, an expansive 15,000 square feet of event space ideal for hosting meetings and celebrations, a two-level signature restaurant, and a lively rooftop bar, The Cascade Hotel is crafted to... Show More
Job Requirements
- High school diploma/GED
- this job requires standing and walking for extended periods of time as well as bending, reaching, and lifting
- must have a high level of energy
- must enjoy working independently
- must be a team player
- must be willing to complete drug screen and background check in accordance with federal and state laws
- prompt and regular attendance
- department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work and overtime as required
- minimum availability of 16 hours per week for part-time employees
- comply with hotel and/or department uniform and professional behavior and appearance standards
- carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff
- review and approve electronic timecard weekly for accuracy
Job Qualifications
- Previous experience in a guest-facing hotel or valet role preferred
- valid driver's license and clean driving record required
- strong communication skills and a polished, professional demeanor
- ability to lift and/or move up to 25 pounds
- ability to stand for long periods and work outdoors
- availability to work weekends, evenings, and holidays as required
Job Duties
- Greet all guests in a warm, professional manner
- anticipate and respond to their needs
- recognize VIP and returning guests using names whenever possible
- escort guests to rooms with their luggage, explaining room features and hotel amenities
- provide directions, local information, and personalized assistance as needed
- make timely deliveries to guest rooms and assist with luggage storage/retrieval using claim tickets
- maintain a clean, organized lobby, bell closet, and workspaces at all times
- safely park and retrieve guest vehicles while following valet procedures and safety standards
- keep entrance areas clear for arriving/departing guests and emergency access
- operate valet ticketing system accurately for all transactions
- open/close vehicle doors and assist guests with items as they arrive or depart
- follow all parking, cash handling, and inventory protocols as directed by hotel policy
- stay informed of hotel activities, group arrivals, and special guest needs
- communicate guest preferences or issues promptly to the Front Office Manager
- support team efforts to uphold Marriott's Sincere Service standards throughout all interactions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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