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Parking Management Services logo

Valet Account Manager - Memphis, TN

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Up to $63,000.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Vision Insurance
Dental Insurance
401k
Life insurance
Paid Time Off
Paid training
Tuition Assistance
Bonus opportunities
Employee Discounts

Job Description

Parking Management Company (PMC) is a nationally recognized leader in hospitality-focused parking services, headquartered in Nashville, Tennessee. PMC specializes in providing comprehensive valet and self-parking management, shuttle services, event parking, and porter/bell services across a diverse range of industries including hotels, resorts, healthcare facilities, and event venues. With a firm commitment to hospitality excellence and a guest-first mindset, PMC positions itself as an integral extension of the hospitality experience, delivering seamless, high-touch service to its partners and guests alike. The company's dedication to professionalism, customer satisfaction, and operational excellence has established PMC as a trusted service provider nationally, creating memorable... Show More

Job Requirements

  • High school diploma or GED
  • Minimum three years supervisory experience in parking, hospitality, or similar customer service field
  • Valid driver’s license and reliable transportation
  • Acceptable motor vehicle record with no more than three moving violations within three years
  • Must pass and maintain clean background check
  • Ability to perform physical duties including running, standing, walking, and lifting moderate weights
  • Effective communication and interpersonal skills
  • Willingness to work flexible hours and occasional travel
  • Ability to use personal cell phones for work-related communication

Job Qualifications

  • High school diploma or GED
  • Minimum three years supervisory experience in parking, hospitality, or customer service
  • Valid driver’s license with clean motor vehicle record
  • Strong client management and communication skills
  • Ability to analyze financial data related to revenue and payroll
  • Leadership and training capabilities
  • Experience with operational software and payroll management
  • Ability to work flexible hours including occasional travel

Job Duties

  • Manage scheduling, staffing, and quality assurance to ensure smooth operations
  • Conduct regular site visits to identify and resolve operational issues
  • Serve as the primary client contact ensuring contractual obligations are met
  • Oversee financial management including revenue tracking, payroll, and expense control
  • Recruit, train, and coach hourly staff to maintain high customer service standards
  • Provide regular operational updates and reports to management
  • Foster a safe, professional, and organized valet environment

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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