Valet

Houston, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $16.00

Benefits

Multiple medical plans

Dental Insurance

Vision Insurance

Paid Time Off

Paid holidays

401K with company match

occasional travel for training and company functions

Job Description

FirstService Residential is a leading property management company specializing in luxury residential communities across North America. Committed to delivering unparalleled customer service and quality living experiences, FirstService Residential has built a reputation for excellence by managing some of the most prestigious residential properties. The company prides itself on its professional and dedicated teams, who work diligently to maintain high standards of service and create a welcoming environment for all residents and guests. As a respected leader in the property management industry, FirstService Residential emphasizes a collaborative work culture, continuous professional development, and a commitment to community engagement and resident satisfaction.Show More

Job Requirements

Valid drivers license
high school diploma or equivalency
two to three years of industry experience preferred
excellent verbal and written communication skills
strong organizational skills
friendly, courteous, and service-oriented attitude
ability to work independently
proficient in Microsoft Office
strong knowledge of customer service principles
ability to multi-task and prioritize
team player
strong analytical skills
detail-oriented

Job Qualifications

Must have a valid drivers license
high school diploma or equivalency required
two to three years of industry experience preferred
must possess excellent verbal and written communication skills
must possess strong organization skills with the ability to effectively manage multiple, competing priorities while remaining composed and professional
must be friendly, courteous, service-oriented, and enjoy working with a variety of people while maintaining professional distance from residents and guests
must be able to work independently with minimal supervision
proficient in Microsoft Office
excellent communication skills
strong working knowledge of customer service principles and practices
ability to perform with minimum supervision and make decisions independently
ability to multi-task, effectively prioritize workload, meet hard and fast deadline
must be a team player
must possess strong analytical skills
detail-oriented with multiple tasks, information organization

Job Duties

Receives and secures packages for residents
checks in building vendors who are doing work on the property
monitor cameras to ensure security of the garage
parks and retrieves resident and guest vehicles from specified areas in a safe and efficient manner
capable of operating both automatic and manual transmission vehicles
provides claim check and instructs residents and/or guests on how to reclaim vehicles
demonstrates superior customer service at all times and a genuine desire to serve
warmly greets and directs residents and guests arriving to or departing from the property
provides prompt and knowledgeable service to all residents and guests
able to work in an environment that is not necessarily protected from weather and temperature changes with exposure to hot, cold, wet, humid or windy weather conditions for long periods of time
maintains daily logs, incident reports, records and forms
provides accurate and timely documentation of incidents reports, activity logs and status including claim checks, vehicle damage, statements, and conditions which require attention and/or repair
adheres to all Front Desk procedures including, but not limited to: reviewing and completing Daily Activity Reports (DAR)
completing incident reports for management
and responding to emergency situations
willing and able to walk resident dog upon request and clean up after the pet when needed
adheres to FirstService Residential's standards for resident and guest services

Job Location

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