Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Benefits
Daily Pay option available
Medical Coverage
dental coverage
vision coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Kissel Uptown Oakland is a distinguished hotel located in the heart of Oakland's vibrant Uptown district, renowned for its blend of innovation, culture, and artistic expression. This hotel resides within a beautifully restored Beaux-Arts building, offering guests a unique experience that honors both the rich history and contemporary spirit of Oakland. With its grand architecture featuring towering columns, locally commissioned artwork, bold decor, and an abundance of natural light, Kissel Uptown provides a luxurious atmosphere for guests seeking timeless elegance. The location is ideal for visitors who wish to explore Oakland's eclectic arts scene, dining venues, shopping, and entertainment options,... Show More
Job Requirements
- High school diploma or equivalent required
- valid driver's license for the applicable state
- acceptable motor vehicle driving record (MVR)
- minimum of one year driving experience
- ability and willingness to work outdoors in inclement weather including wind, rain, heat, cold
- ability to maintain composure and objectivity under pressure
- must be able to drive manual or automatic transmission vehicle
Job Qualifications
- High school diploma or equivalent required
- experience in a hotel or related field preferred
- valid driver's license for the applicable state
- acceptable motor vehicle driving record (MVR)
- minimum of one year driving experience
- ability to convey information and ideas clearly
- ability to evaluate and select among alternative courses of action quickly and accurately
- ability to work well in high pressure situations
- ability to maintain composure and objectivity under pressure
- ability to drive manual or automatic transmission vehicles
- willingness to work outdoors in inclement weather including wind, rain, heat, and cold
Job Duties
- Approach all encounters with guests and employees in a friendly, service oriented manner
- maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling
- maintain high standards of personal appearance and grooming, including wearing proper uniform and name tag
- comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations
- greet guests in a pleasant manner
- maintain the safety of every guest vehicle driven
- assist in the efficient delivery of guest vehicles
- assist in securing all guest keys
- help to direct and control traffic flow
- provide superior customer service
- assist in arranging for guest transportation using taxis or other forms of transportation
- assist guests needing wheelchair transportation
- provide accurate and timely documentation and reports of department activities and status including claim checks, vehicle damage, statements/billing and conditions needing repair
- assist in maintaining cleanliness of all work sites
- assist in all dispatch duties in a timely and efficient manner
- help answer guest's questions regarding casino, spa, and hotel
- assist hotel guests with their valet retrieval process
- correctly and efficiently enter guest vehicle information and location in the computerized valet parking system
- place the arrival tickets on the correct numbered hook
- monitor and document guest traffic flow in the valet lot
- assist in the speedy service of guests exiting valet
- maintain current listing of local and area attractions, special events and activities
- maintain list of local transportation guides, churches, sports arenas, etc.
- provide information, maps and directions as required
- obey all traffic laws on/off property
- assist with maintaining neat and clean curbside and keep free of debris and clutter
- assist with operation needs such as unloading and loading of luggage
- perform various front office tasks as needed
- assist with securing public spaces, guest corridors and parking garage as applicable
- other duties as required
Job Location
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