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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $13.25 - $17.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
fitness center access
Job Description
Highgate is a leading real estate investment and hospitality management company with over $15 billion in assets under management and a global portfolio comprising more than 400 hotels across North America, Europe, the Caribbean, and Latin America. Established over 30 years ago, Highgate has earned a reputation as an innovator in the hospitality industry, providing expert guidance through all stages of the property lifecycle. This includes planning, development, recapitalization, and disposition, making it a trusted partner for top ownership groups and major hotel brands. Highgate is known for its development of a diverse portfolio featuring bespoke lifestyle hotel brands, legacy... Show More
Job Requirements
- High school diploma or equivalent required and/or experience in a hotel or a related field preferred
- must have a valid driver's license for the applicable state
- at least two years driving experience preferred
- heavy work - exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
- ability to stand during entire shift
- valid driver license with a clean (zero points) driver’s abstract and able to drive standard and automatic vehicles
- must be able to effectively communicate both verbally and in writing
- must be able to maintain confidentiality of information
- perform other duties as requested by management
Job Qualifications
- High school diploma or equivalent required and/or experience in a hotel or a related field preferred
- must have a valid driver license for the applicable state
- at least two years driving experience preferred
- ability to stand during entire shift
- valid driver license with a clean (zero points) driver’s abstract and able to drive standard and automatic vehicles
- must be able to effectively communicate both verbally and in writing
- must be able to maintain confidentiality of information
- perform other duties as requested by management
Job Duties
- Properly stand at attention at the hotel entrance
- open doors greeting guest with smile and friendly comment as they enter and exit the hotel
- greet arriving vehicles, opening doors for the guest and greeting them in a proper manner
- assist guests with luggage to the curbside and direct them to front desk or other areas as required
- valet guest cars within the procedures set for the department, ensuring that guest car and keys are safe and secure
- each vehicle will be clearly tagged
- assist guest with directions and information of property as required
- assist departing guest with transportation as requested
- retrieve valet vehicles in an efficient manner
- follow proper procedure in assisting the guest into the vehicle and loading articles including luggage into the vehicle as required
- assist Door Attendant in monitoring traffic in the porte cochere
- also, ensures that the porte cochere is clean of litter, water, oil, and other items that would be considered unacceptable standard in maintaining the cleanliness of the area
- perform duties as required in the related positions of the department and Door Attendant
- familiar with all procedures of these positions
- diplomatically handle or refer guest request and complaints
- ensure any safety or security related procedures are implemented and any possible situation is immediately reported
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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