Valet

New Orleans, LA, USA|Onsite

Job Overview

Employment Type

Hourly

Benefits

hourly wage

Paid Time Off

Health Insurance

Retirement Plan

Employee Discounts

Employee assistance program

Training and Development

Job Description

Highgate Hotels is a distinguished leader in real estate investment and hospitality management, commanding a portfolio with assets exceeding 15 billion dollars. The company's expansive reach spans over 400 hotels across key regions including North America, Europe, the Caribbean, and Latin America. Established with a strong 30-year track record, Highgate Hotels has continually redefined hospitality through innovation and strategic industry leadership. Their expertise encompasses all stages of the property lifecycle, from initial planning and development to recapitalization and disposition. This comprehensive approach is reflected in their success managing a diverse range of hotel brands, including bespoke lifestyle labels, established legacy... Show More

Job Requirements

High school diploma or equivalent
Experience in hotel or related field preferred
Valid driver's license for the applicable state
At least two years driving experience preferred
Ability to exert up to 100 pounds of force occasionally and/or 50 pounds frequently
Ability to stand during entire shift
Clean driver's abstract with zero points
Ability to drive standard and automatic vehicles
Effective verbal and written communication skills
Ability to maintain confidentiality
Physical stamina to lift, carry, push, pull, or move objects as required
Willingness to perform other duties as requested by management

Job Qualifications

High school diploma or equivalent required and/or experience in a hotel or a related field preferred
Must have a valid driver's license for the applicable state
At least two years driving experience preferred
Ability to stand during entire shift
Valid driver license with a clean (zero points) driver's abstract and able to drive standard and automatic vehicles
Must be able to effectively communicate both verbally and in writing
Must be able to maintain confidentiality of information

Job Duties

Properly stand at attention at the hotel entrance
Open doors greeting guest with smile and friendly comment as they enter and exit the hotel
Greet arriving vehicles, opening doors for the guest and greeting them in a proper manner
Assist guests with luggage to the curbside and direct them to front desk or other areas as required
Valet guest cars within the procedures set for the department, ensuring that guest car and keys are safe and secure
Assist guest with directions and information of property as required
Assist departing guest with transportation as requested
Retrieve valet vehicles in an efficient manner
Follow proper procedure in assisting the guest into the vehicle and loading articles including luggage into the vehicle as required
Assist Door Attendant in monitoring traffic in the porte cochere
Ensure that the porte cochere is clean of litter, water, oil, and other items that would be considered unacceptable standard in maintaining the cleanliness of the area
Perform duties as required in the related positions of the department and Door Attendant
Familiar with all procedures of these positions
Diplomatically handle or refer guest request and complaints
Ensure any safety or security related procedures are implemented and any possible situation is immediately reported

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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