Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
401(k) profit sharing
Life insurance
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid sick time

Job Description

Royal Automotive Group is a well-established automotive dealership group known for exceptional customer care and quality service since its founding in March 1977. Over the years, Royal Automotive Group has built a reputation for treating its customers like family, a philosophy deeply embedded in every aspect of the business. This commitment to superior customer service is reflected through numerous national awards and outstanding customer reviews on reputable consumer websites such as dealerrater.com and Google Reviews. As a trusted name in automotive sales and service, Royal Automotive Group continues to thrive by consistently exceeding customer expectations, creating loyal patrons who return time and again for their vehicle needs. The company maintains a welcoming and family-oriented environment that values every employee's contributions and encourages personal and professional growth within the automotive industry.

The Royal Automotive Group is offering an exciting opportunity for the position of Service Valet at one of their dealerships. This role is dynamic and requires an energetic individual who thrives in a fast-paced environment and enjoys providing top-tier customer service. Service Valets play a pivotal role in enhancing the overall customer experience by delivering a 'white-glove' level of service that reflects the company’s dedication to quality and care. Key responsibilities include greeting customers upon arrival, managing vehicle movements on the lot, and assisting Service Advisors and Cashiers to ensure smooth operations throughout the service process. The valet is also responsible for maintaining vehicle cleanliness and preparation, ensuring that each vehicle is presented in pristine condition for customers at delivery. Working as a Valet at Royal Automotive Group means being part of a professional team dedicated to excellence, where attention to detail, impeccable customer service skills, and a professional appearance are highly valued. This role is perfect for someone who enjoys working closely with people, has a keen eye for detail, and is motivated to contribute to a positive customer experience. Employment in this role demands reliability, a strong work ethic, and a valid driver's license with a clean driving record. Working at Royal Automotive Group offers competitive pay and a comprehensive benefits package, alongside the chance to join an industry-leading organization with a family-first culture.

Job Requirements

  • Must be at least 18 years old
  • High school diploma or GED
  • Valid Driver’s License
  • Clean driving record
  • Impressive work ethic
  • Neat, clean, and professional appearance

Job Qualifications

  • Must be at least 18 years old
  • High school diploma or GED
  • Must have an impressive work-ethic
  • Neat, clean, and professional appearance
  • Must have a valid Driver’s License
  • Clean driving record

Job Duties

  • Greet customers as they arrive in the service drive and determine appointment status
  • Determine who the Service Advisor is and notify him/her of the customer’s presence
  • Wash vehicles’ windshields and place protective seat covers and driver’s side floor mats in each vehicle
  • Move vehicles to various locations on the lot as directed by Service Advisors
  • Complete key tags for customer vehicles and update parking lot space number as necessary
  • Prepare vehicles for delivery to customers by removing protective mats and seat covers, inspecting vehicles for fingerprints, grease, etc. and cleaning as necessary
  • Assist the Cashier in the rental car process by moving rental cars, reporting mileage, gas gauge indicator and cleanliness of the vehicle
  • Clean designated areas of service buildings as directed by the Service Manager
  • Maintain a professional appearance

Job Criteria

Experience

Entry Level (1-2 years)


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