Valet

Indianapolis, IN, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

401k

Paid Time Off

Educational opportunities

career advancement

Positive work environment

competitive hourly rates

Job Description

Columbia Club is a prestigious private city club located on Monument Circle, with a rich history dating back to its establishment in 1889. This esteemed institution boasts 20,000 square feet of state-of-the-art meeting and event facilities, stylish en-suite guest rooms, and multiple dining options, creating a distinguished experience for its members and guests. Beyond its luxurious amenities, Columbia Club also offers member services and a comprehensive Health & Wellness Center, underscoring its commitment to excellence in every aspect of city club life.

The Club provides an exceptional work environment characterized by professionalism, teamwork, and a dedication to maintaining the highe... Show More

Job Requirements

High school diploma or equivalent
Valid driver's license with a clean driving record
Ability to work flexible hours including evenings, weekends, and holidays
Prior customer service experience preferred
Knowledge of traffic and safety regulations
Strong communication skills
Ability to maintain confidentiality and handle cash transactions accurately
Physical ability to assist guests with luggage and handle various tasks throughout a shift

Job Qualifications

High school diploma or equivalent
Valid driver's license with a clean driving record
Prior experience as a valet or in a customer service-oriented role is preferred
Excellent communication and interpersonal skills
Ability to communicate in a professional manner with a diverse range of individuals
Strong organizational skills and attention to detail
Ability to work in a fast-paced environment and handle stressful situations with patience and composure
Knowledge of traffic and safety regulations
Must be able to work flexible hours including evenings, weekends, and holidays
Possess a positive and professional demeanor with an ability to interact well with guests and team members

Job Duties

Greet guests with a warm and friendly welcome upon their arrival and departure
Safely park, retrieve, and deliver customers' vehicles in a timely and efficient manner while adhering to all traffic and safety regulations
Assist guests with their luggage, packages, and other belongings, ensuring they are transported securely and promptly
Provide information about the establishment's services, promotions, and amenities to guests in a knowledgeable and professional manner
Maintain cleanliness and orderliness in the valet area, ensuring all vehicles are neatly parked and the area is free from debris and hazards
Follow established protocols and procedures for handling cash, credit cards, and other payment methods when collecting parking fees from customers
Maintain accurate records of vehicles parked, retrieved, and fees collected ensuring accuracy and confidentiality in all transactions
Communicate effectively with fellow team members and supervisors, reporting any incidents or unusual circumstances promptly and accurately
Continuously strive to deliver exceptional customer service, anticipating guests' needs and resolving any concerns or issues professionally and courteously

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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