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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $21.25
Work Schedule
Flexible
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
accidental death and dismemberment insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Kissel Uptown Oakland offers guests an immersive experience in the heart of Oakland's vibrant Uptown district, a locale celebrated for its innovation, artistic spirit, and dynamic entertainment scene. This unique hotel is housed in a stunning Beaux-Arts building, blending historical grandeur with contemporary style. Features such as towering columns, locally commissioned artworks, bold décor, and ample natural light create an inviting atmosphere that honors Oakland's rich heritage. Guests enjoy unparalleled access to eclectic restaurants, entertainment venues like the Fox Theater, and lively gathering spots within the neighborhood. The hotel caters to a diverse clientele, including artists, innovators, and cultural enthusiasts,... Show More
Job Requirements
- High school diploma or equivalent
- relevant experience in hotel or related field preferred
- valid driver's license for applicable state
- acceptable motor vehicle driving record
- minimum one year driving experience
- ability to communicate effectively
- quick and accurate decision-making skills
- ability to work under stressful conditions
- maintain composure under pressure
- ability to drive manual or automatic vehicles
- ability to work outdoors in various weather conditions
Job Qualifications
- High School diploma or equivalent
- experience in a hotel or related field preferred
- valid driver's license for the applicable state
- acceptable motor vehicle driving record
- minimum of one year driving experience
- ability to convey information and ideas clearly
- ability to evaluate and select among alternative courses of action quickly and accurately
- ability to work well in stressful, high pressure situations
- ability to maintain composure and objectivity under pressure
- ability to drive a manual or automatic transmission vehicle
- willingness and ability to work outdoors in inclement weather
Job Duties
- Approach all encounters with guests and employees in a friendly, service oriented manner
- maintain regular attendance in compliance with Aimbridge Hospitality standards
- maintain high standards of personal appearance and grooming including wearing the proper uniform and name tag
- comply at all times with Aimbridge Hospitality standards and regulations for safe and efficient hotel operations
- greet guests in a pleasant manner
- maintain the safety of every guest vehicle driven
- assist in the efficient delivery of guest vehicles
- assist in securing all guest keys
- help to direct and control traffic flow
- provide superior customer service
- assist in arranging for guest transportation using taxis or other forms of transportation
- assist guests needing wheelchair transportation
- provide accurate and timely documentation and reports of department activities and status including claim checks, vehicle damage, statements/billing and conditions needing repair
- assist in maintaining cleanliness of all work sites
- assist in all dispatch duties in a timely and efficient manner
- help to answer guest's questions regarding the casino, spa, and hotel
- assist hotel guests with their valet retrieval process
- correctly and efficiently enter guest vehicle information and location in the computerized valet parking system
- place the arrival tickets on the correct numbered hook
- monitor and document guest traffic flow in the valet lot
- assist in the speedy service of guests exiting valet
- maintain current listing of local and area attractions, special events and activities
- maintain list of local transportation guides, churches, sports arenas, etc.
- provide information, maps and directions as required
- obey all traffic laws on/off property
- assist with maintaining neat and clean curbside and keep free of debris and clutter
- assist with operation needs such as unloading and loading of luggage
- perform various front office tasks as needed
- assist with securing public spaces, guest corridors and parking garage as applicable
- other duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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