Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $13.25 - $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
401k
Paid Time Off
Educational opportunities
career advancement
Positive work environment
teamwork

Job Description

Columbia Club, a prestigious private city club established in 1889, is located on Monument Circle and stands as a cornerstone of excellence in social and business gatherings in the city. Spanning over 20,000 square feet of modern meeting and event facilities, the club offers its members an exclusive environment that combines history, luxury, and state-of-the-art amenities. Key highlights of the club include en-suite guest rooms designed for comfort and privacy, multiple dining rooms that cater to a variety of palates, and a comprehensive Health & Wellness Center dedicated to promoting member well-being. Columbia Club is not just a venue but a community that embodies the highest standards of hospitality, professionalism, and camaraderie.

We are currently seeking a Valet to join our dedicated and professional team. This role is ideal for individuals who are passionate about providing exceptional customer service while ensuring the seamless handling of guests' vehicles. As a Valet at Columbia Club, you will be the first and last point of contact for our guests, playing a crucial role in shaping their overall experience. You will greet guests warmly, assist with parking and retrieval of vehicles, provide information about club amenities, and maintain the valet area’s safety and cleanliness. The position requires a high level of attention to detail, excellent communication skills, and the ability to work efficiently in a fast-paced environment. Flexibility is essential, as the role includes varied hours including evenings, weekends, and holidays. Our competitive hourly rates, combined with comprehensive benefits such as health insurance after 60 days, 401K with a match, paid time off, and opportunities for advancement, make this an excellent opportunity for those looking to grow professionally in a distinguished setting. If you value teamwork, professionalism, and delivering excellence, Columbia Club invites you to become part of our valued team and contribute to an unmatched club experience for our members and guests.

Job Requirements

  • High school diploma or equivalent
  • Valid driver's license with a clean driving record
  • Must be able to work flexible hours including evenings, weekends, and holidays
  • Ability to handle stressful situations with patience and composure
  • Knowledge of traffic and safety regulations
  • Excellent communication skills
  • Strong attention to detail

Job Qualifications

  • High school diploma or equivalent
  • Valid driver's license with a clean driving record
  • Prior experience as a valet or in a customer service-oriented role is preferred
  • Excellent communication and interpersonal skills
  • Ability to communicate in a professional manner with a diverse range of individuals
  • Strong organizational skills and attention to detail
  • Ability to work in a fast-paced environment and handle stressful situations with patience and composure
  • Knowledge of traffic and safety regulations
  • Must be able to work flexible hours, including evenings, weekends, and holidays
  • Possess a positive and professional demeanor, with an ability to interact well with guests and team members

Job Duties

  • Greet guests with a warm and friendly welcome upon their arrival and departure
  • Safely park, retrieve, and deliver customers' vehicles in a timely and efficient manner, while adhering to all traffic and safety regulations
  • Assist guests with their luggage, packages, and other belongings, ensuring they are transported securely and promptly to their desired location
  • Provide information about the establishment's services, promotions, and amenities to guests in a knowledgeable and professional manner
  • Maintain cleanliness and orderliness in the valet area, ensuring all vehicles are neatly parked, and the area is free from debris and hazards
  • Follow the established protocols and procedures for handling cash, credit cards, and other payment methods when collecting parking fees from customers
  • Maintain accurate records of vehicles parked, retrieved, and fees collected, ensuring accuracy and confidentiality in all transactions
  • Communicate effectively with fellow team members and supervisors, reporting any incidents or unusual circumstances promptly and accurately
  • Continuously strive to deliver exceptional customer service, anticipating guests' needs, and resolving any concerns or issues in a professional and courteous manner

Job Criteria

Experience

Mid Level (3-7 years)


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