Job Overview

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Compensation

Hourly
Exact $16.90
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule

Job Description

Brand Enhance Hospitality is a distinguished hospitality management company with over two decades of experience in the parking and hospitality industry. Known for its exceptional service, Brand Enhance Hospitality operates a diverse range of properties, from small, niche independent locations to expansive luxury sites associated with global brands. The company's longstanding commitment to excellence in guest services has established it as a leader in the hospitality management sector. Their expertise covers a full spectrum of tailor-made solutions designed to meet the distinct needs of their clientele, ensuring each location delivers a superior guest experience. Brand Enhance Hospitality prides itself on its ability to combine professionalism, safety, and efficiency with exceptional customer care, fueling their reputation for outstanding service delivery.

The role available is a Valet Attendant position, a key part of the guest experience at hotels managed by Brand Enhance Hospitality. This role offers an hourly wage of $16.90 and requires an individual dedicated to providing professional and courteous service to guests from the moment they arrive. The Valet Attendant is responsible for greeting guests, assisting with luggage, performing detailed checks on vehicles, and ensuring secure management of vehicle keys. Beyond parking vehicles efficiently and safely, the role involves a range of tasks including shuttle driving and management of rented hotel items like bikes and surfboards. This position requires both physical stamina and superior organizational skills, as the attendant will be working outdoors in varying weather conditions, managing several tasks simultaneously while maintaining a positive and professional demeanor. The role is ideal for those who enjoy active work environments and are committed to delivering an exceptional guest experience through reliable and courteous service.

Job Requirements

  • Valid driver's license with no marks on record
  • Ability to drive both automatic and manual vehicles
  • Superior professionalism, organization, and communication skills
  • Exceptional ability to manage multiple tasks and priorities simultaneously
  • 1 or more years of customer service experience preferred
  • Must be 18 years of age or older
  • Willingness to work in the elements including heat, wind, and rain
  • Ability to lift, push and pull at least 30 pounds
  • Ability to stand, walk and run for extended periods
  • Ability to bend, stoop, squat, and lift frequently throughout a shift

Job Qualifications

  • Valid driver's license with no marks on record
  • Ability to drive both automatic and manual vehicles
  • Superior professionalism, organization, and communication skills
  • Exceptional ability to manage multiple tasks and priorities simultaneously
  • 1+ year of customer service experience preferred
  • 18 years of age or older

Job Duties

  • Greet all hotel guests and visitors as they enter the drive, opening car and lobby doors
  • Assist all guests and visitors with property directions and unloading/reloading any luggage
  • Complete the valet ticket including a comprehensive vehicle damage check
  • Safely park and move vehicles in a timely and efficient manner
  • Ensure keys are properly tagged and secured in the key room or podium
  • Manage hotel rental items (bikes, surfboards, etc.), ensuring all rented items have a corresponding waiver
  • Drive shuttle vehicle based on site requirements
  • Maintain a clean work environment (sweeping the drive, cleaning the key room/podium area)

Job Criteria

Experience

Entry Level (1-2 years)


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