Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $10.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

top industry pay
Tuition Reimbursement
401K with company match
Comprehensive health packages
Paid Time Off

Job Description

Bally's Corporation (NYSE: BALY) is a renowned global casino-entertainment company boasting a significant omni-channel presence across North America and internationally. Operating 19 casinos across 11 states, Bally's has expanded its portfolio to include a golf course in New York and a horse racetrack in Colorado. The company’s strategic acquisition of Aspers Casino in Newcastle, UK, has broadened its international footprint, enhancing its reach within the gaming and entertainment industry. Bally's also operates Bally Bet, a premier sports betting platform, and Bally Casino, a rapidly growing iCasino platform, complementing its interactive gaming division known as Bally’s Interactive International, formerly Gamesys Group. This division is recognized as a leading global interactive gaming operator. Furthermore, Bally's maintains a considerable economic stake in Intralot S.A. (ATSE: INLOT), a global enterprise specializing in lottery management and services.

The corporation employs approximately 11,500 talented individuals and manages assets including around 17,700 slot machines, 630 table games, and 3,950 hotel rooms, showcasing a comprehensive hospitality and gaming service. Bally's also holds valuable rights to develop land in Las Vegas at the former Tropicana Las Vegas site, positioning itself for future growth and innovation within the hospitality and gaming sectors.

The Role:

Bally’s is seeking dedicated individuals to join their team as Valet Attendants. The Valet Attendant is a crucial role focused on providing exceptional service by ensuring the safe driving, parking, and retrieval of patrons’ vehicles in a timely and courteous manner. In this role, employees represent the company’s commitment to superior guest experiences by managing all vehicle-related responsibilities efficiently and safely. Additionally, Lead Valet Attendants carry the additional responsibility of supervising valet staff to maintain smooth operations.

This position demands a strong sense of responsibility, excellent customer service skills, and the ability to work effectively in a fast-paced, high-volume environment. The Valet Attendant must consistently enforce safety procedures to protect both patrons and vehicles, meticulously inspect vehicles for damage, and adhere to all relevant traffic laws and company policies. Communication skills are critical to addressing any patron concerns with professionalism and ensuring a positive experience.

Bally’s offers competitive compensation with a target hourly pay of $10.00, along with a comprehensive benefits package. This package includes top industry pay, tuition reimbursement to support ongoing education, a 401k plan with company matching, comprehensive health insurance options with free coverage for full-time employees, and paid time off to maintain a healthy work-life balance.

Valet Attendants at Bally’s are also expected to participate actively in departmental and company meetings, maintain cleanliness of their work areas, and ensure that all administrative duties are completed accurately. The role offers an opportunity to be part of a dynamic team within a prestigious corporation recognized worldwide for its leadership in entertainment and gaming. It is ideal for individuals seeking a stable position with advancement potential in the hospitality sector, plus the chance to contribute to an extraordinary guest experience in some of the industry's premier gaming and hospitality environments. Overall, this role encapsulates responsibility, customer service excellence, and operational efficiency within a supportive and fast-growing corporate structure.

Job Requirements

  • High school diploma or GED
  • At least 2 years of experience as a valet attendant in a high volume work environment is preferred
  • Valid state driver’s license with good standing
  • Ability to communicate effectively in English, both verbally and in writing
  • Ability to obtain and maintain an Illinois Gaming License
  • Physical ability to stand and walk for extended periods
  • Willingness to work outdoors in varying weather conditions

Job Qualifications

  • 2 years as a valet attendant in a high volume work environment, preferred
  • High school diploma/GED, required
  • Must have valid state driver’s license and in good standing
  • Able to effectively communicate verbally and written in English
  • Must be able to obtain and maintain an Illinois Gaming License
  • Ability to stand and walk for an extended period of time
  • Must be okay with frequent exposure of outdoor climates

Job Duties

  • Participate regularly in departmental and company meetings
  • Provide exceptional customer service and treat others with respect
  • Properly and safely operate all motor vehicles accepted
  • Inspect all motor vehicles for damage prior to taking custody and recording any previous damage
  • Ensure safety of motor vehicles while in the Queen's custody
  • Observe all relevant traffic laws
  • Ensure the security of patrons’ vehicles while in the Queen's custody
  • Ensure all departmental documents are accurate, legible and complete
  • Effectively record and/or resolve patron complaints
  • Maintain all equipment of Valet Department
  • Keep entire work area clean and free from debris during assigned shift
  • Set up designated work area as directed
  • Learn and follow all rules, laws, regulations, and policies pertaining to the Guest Services department
  • Must be able to apply knowledge gained from training, education and work experience
  • Must be friendly and courteous at all times
  • Must be able to apply customer service standards as directed
  • Other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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