VALET

Norristown, PA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $20.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

Job Description

Our company is a well-established automotive service center dedicated to providing top-notch vehicle maintenance and repair services to our valued customers. We pride ourselves on a customer-centric approach that emphasizes quality service, efficiency, and trustworthiness. Located in a bustling region with a steady volume of customers, our service department consistently aims to exceed expectations through personalized service and attention to detail. We specialize in servicing a wide range of vehicle makes and models, ensuring that every customer receives the care and attention their vehicle deserves.

The Service Department Valet plays a pivotal role in this mission by acting... Show More

Job Requirements

Must be able to work flexible hours, including weekends and holidays, as needed
Physical ability to stand, walk, and maneuver vehicles throughout the shift
Work environment may include exposure to varying weather conditions
Must be able to operate a vehicle safely and responsibly while shuttling customers and managing pickups/deliveries

Job Qualifications

High school diploma or equivalent
Valid driver's license with a clean driving record
Strong interpersonal and communication skills
Ability to handle vehicles of various sizes and types
Demonstrated attention to detail and commitment to customer satisfaction
Ability to work efficiently in a fast-paced environment

Job Duties

Greet customers promptly and courteously upon their arrival
Verify customer information
Park and retrieve customer vehicles in a safe and efficient manner
Ensure vehicles are properly secured and protected while in the service area
Conduct a preliminary inspection of vehicles upon arrival to note any existing damage
Accurately input customer and vehicle information into the service management system
Coordinate with service advisors to ensure smooth transition of vehicles to the service department
Maintain a clean and organized valet area
Provide a high level of customer service by anticipating customer needs and addressing concerns promptly
Follow up with customers as needed to ensure satisfaction with the service process
Shuttle customers to and from the service location as needed
Manage the pickup and delivery of customer vehicles, ensuring timely and secure transport
Communicate with customers regarding pickup and delivery schedules and any changes
Effectively communicate with service advisors and technicians to relay important vehicle and service information
Adhere to all company policies and procedures related to vehicle handling and customer service
Follow safety protocols to prevent accidents and ensure the safety of customers, vehicles, and staff

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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