Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Kissel Uptown Oakland is a luxury hotel located in the vibrant Uptown district of Oakland, California. This hotel is a beautifully restored Beaux-Arts building that seamlessly blends historic grandeur with modern amenities, providing guests with an exceptional hospitality experience. Surrounded by Oakland's eclectic arts and entertainment scene, guests at Kissel Uptown Oakland have easy access to premier dining, shopping, and cultural venues, including the nearby Fox Theater and The Hive neighborhood. The hotel prioritizes innovation, creativity, and comfort, making it a notable destination for travelers seeking a unique and enriching stay in the heart of the city.
Kissel Uptown Oak... Show More
Kissel Uptown Oak... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver’s license for the applicable state
- Acceptable motor vehicle driving record
- Minimum of one year driving experience
- Ability to convey information and ideas clearly
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to work well in stressful, high pressure situations
- Ability to maintain composure and objectivity under pressure
- Ability to drive manual or automatic transmission vehicle
- Ability and willingness to work outdoors in inclement weather including wind, rain, heat, cold
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Valid driver's license for applicable state
- Acceptable motor vehicle driving record
- Minimum of one year driving experience
- Ability to convey information and ideas clearly
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to work well in stressful, high pressure situations
- Ability to maintain composure and objectivity under pressure
- Ability to drive manual or automatic transmission vehicle
- Willingness to work outdoors in inclement weather
Job Duties
- Approach all encounters with guests and employees in a friendly, service oriented manner
- Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling
- Maintain high standards of personal appearance and grooming including wearing the proper uniform and name tag
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations
- Greet guests in a pleasant manner
- Maintain the safety of every guest vehicle driven
- Assist in the efficient delivery of guest vehicles
- Assist in securing all guest keys
- Help to direct and control traffic flow
- Provide superior customer service
- Assist in arranging for guest transportation using taxis or other forms of transportation
- Assist guests needing wheelchair transportation
- Provide accurate and timely documentation and reports of department activities and status including claim checks, vehicle damage, statements/billing and conditions that need repair
- Assist in maintaining cleanliness of all work sites
- Assist in all dispatch duties in a timely and efficient manner
- Help to answer guest's questions regarding our casino, spa, and hotel
- Assist hotel guests with their valet retrieval process
- Correctly and efficiently enter guest vehicle information and location in the computerized valet parking system
- Place the arrival tickets on the correct numbered hook
- Monitor and document guest traffic flow in the valet lot
- Assist in the speedy service of guests exiting valet
- Maintain current listing of local and area attractions, special events and activities
- Maintain list of local transportation guides, churches, sports arenas, etc.
- Provide information, maps and directions as required
- Obeys all traffic laws on/off property
- Assist with maintaining neat and clean curbside and keep free of debris and clutter
- Assist with operation needs such as unloading and loading of luggage
- Perform various front office tasks as needed
- Assist with securing public spaces, guest corridors and parking garage as applicable
- Other duties as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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