
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $85,000.00 - $120,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Competitive earnings package
Comprehensive training program
flexible schedule
Opportunities for upward mobility
Collaborative team environment
Potential for high income earnings
supportive work culture
Job Description
Hilton Grand Vacations is a renowned leader in the vacation ownership industry, known for its commitment to innovation, quality, and sustained growth. The company operates a system of brand-name, high-quality vacation ownership resorts in some of the most desirable vacation destinations, providing exceptional experiences to vacationers around the world. Hilton Grand Vacations also manages and operates two innovative club membership programs, Hilton Grand Vacations Club and The Hilton Club, offering exclusive exchange, leisure travel, and reservation services to over 250,000 Club Members. This company prides itself on creating memorable experiences and making a positive impact both within the vacation industry and the diverse communities where its resorts are located.
The role of Vacation Sales Ambassador at Hilton Grand Vacations presents a remarkable career opportunity for motivated and ambitious individuals who have a passion for sales and guest service. This position offers an exciting chance to work within Hilton's world-class team, promoting and selling prestigious vacation packages to guests at Hilton branded hotels. As a Vacation Sales Ambassador, you will engage directly with potential customers to understand their vacation desires and preferences, delivering compelling sales presentations that highlight the exceptional benefits of Hilton Grand Vacations’ offerings.
Equipped with proven sales techniques and a comprehensive training program, you will receive all necessary tools to compete effectively and succeed in this fast-paced, competitive environment. The role involves providing concierge-level service, including personalized recommendations on dining and attractions, alongside promoting highly discounted vacation packages to Hilton destinations, thereby creating a seamless guest experience that drives sales and customer satisfaction.
This position offers a competitive earnings package with income potential starting at $85,000, with top performers averaging over $120,000 annually in 2025. By joining Hilton Grand Vacations as a Vacation Sales Ambassador, you become part of a culture that values talent, passion, and steadfast commitment to excellence. You will have the opportunity for upward mobility, working alongside a collaborative team that supports collective success and encourages the exchange of innovative sales strategies.
In this role, you will be instrumental in building and maintaining strong customer relationships, ensuring that each guest experiences world-class service while helping the company achieve its ambitious sales targets. Flexibility in working hours, including nights, weekends, and holidays, is essential to accommodate the vibrant nature of the hospitality and vacation industry. As you grow within the Hilton Grand Vacations team, you will benefit from a supportive work environment and ongoing professional development, contributing to the company's ongoing legacy of vacation excellence.
The role of Vacation Sales Ambassador at Hilton Grand Vacations presents a remarkable career opportunity for motivated and ambitious individuals who have a passion for sales and guest service. This position offers an exciting chance to work within Hilton's world-class team, promoting and selling prestigious vacation packages to guests at Hilton branded hotels. As a Vacation Sales Ambassador, you will engage directly with potential customers to understand their vacation desires and preferences, delivering compelling sales presentations that highlight the exceptional benefits of Hilton Grand Vacations’ offerings.
Equipped with proven sales techniques and a comprehensive training program, you will receive all necessary tools to compete effectively and succeed in this fast-paced, competitive environment. The role involves providing concierge-level service, including personalized recommendations on dining and attractions, alongside promoting highly discounted vacation packages to Hilton destinations, thereby creating a seamless guest experience that drives sales and customer satisfaction.
This position offers a competitive earnings package with income potential starting at $85,000, with top performers averaging over $120,000 annually in 2025. By joining Hilton Grand Vacations as a Vacation Sales Ambassador, you become part of a culture that values talent, passion, and steadfast commitment to excellence. You will have the opportunity for upward mobility, working alongside a collaborative team that supports collective success and encourages the exchange of innovative sales strategies.
In this role, you will be instrumental in building and maintaining strong customer relationships, ensuring that each guest experiences world-class service while helping the company achieve its ambitious sales targets. Flexibility in working hours, including nights, weekends, and holidays, is essential to accommodate the vibrant nature of the hospitality and vacation industry. As you grow within the Hilton Grand Vacations team, you will benefit from a supportive work environment and ongoing professional development, contributing to the company's ongoing legacy of vacation excellence.
Job Requirements
- High school diploma or GED
- at least one year hospitality and/or customer service experience
- previous sales experience, preferably in a commission-based role
- proficiency in all Microsoft Office applications
- ability to work a flexible schedule including nights, weekends, and holidays
- excellent problem-solving and negotiation skills
- self-motivated with a competitive spirit
- demonstrated capability to succeed in a fast-paced and goal-oriented work environment
- effective communication and collaboration abilities
- commitment to provide world class customer service
- enjoy interacting with guests and an eagerness for upward mobility
Job Qualifications
- Enjoy interacting with guests and an eagerness for upward mobility
- commitment to provide world class customer service
- previous sales experience, preferably in a commission-based role
- effective communication and collaboration abilities
- self-motivated with a competitive spirit
- demonstrated capability to succeed in a fast-paced and goal-oriented work environment
- excellent problem-solving and negotiation skills
- ability to work a flexible schedule including nights, weekends, and holidays
- at least one year hospitality and/or customer service experience
- must be proficient in all Microsoft Office applications
- high school diploma or GED
Job Duties
- Provide guest services to resort guests and visitors
- engage with potential customers to determine their vacation needs and preferences
- deliver persuasive sales presentations to showcase the benefits of our vacation packages
- provide concierge service by recommending dining and attractions while promoting Hilton Grand Vacations through an offer of a highly discounted vacation package to one of our destinations
- build and maintain relationships with customers to ensure exceptional customer service
- successfully implement Hilton Grand Vacations' sales techniques to achieve sales targets
- collaborate with team members to exchange effective strategies and foster collective achievements
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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