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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $85,000.00 - $120,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Competitive earnings package
Training and development programs
Opportunities for career advancement
employee recognition programs
Flexible work schedule
Team-oriented environment
performance-based incentives
Job Description
Hilton Grand Vacations is a leading company in the vacation ownership industry, renowned for its commitment to innovation, quality, and consistent growth. This prestigious hospitality company operates a network of brand-name, high-quality vacation ownership resorts located in prime vacation destinations. Hilton Grand Vacations also manages two exclusive club membership programs, Hilton Grand Vacations Club and The Hilton Club, which offer personalized exchange, leisure travel, and reservation services to over 250,000 Club Members. Known for its strong focus on customer service excellence and unique vacation experiences, Hilton Grand Vacations consistently strives to exceed guest expectations and deliver memorable stays.
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Job Requirements
- High school diploma or equivalent experience or GED
- At least one year of hospitality and/or customer service experience
- Proven previous sales experience, preferably commission-based
- Proficient in Microsoft Office applications
- Ability to work flexible hours including nights, weekends, and holidays
- Strong communication and teamwork skills
- Self-motivated with a competitive spirit
- Excellent problem-solving and negotiation abilities
- Enjoy interacting with guests and a willingness for upward career mobility
Job Qualifications
- Enjoy interacting with guests and an eagerness for upward mobility
- Dedication to provide elite customer service
- Previous sales experience, preferably in a commission-based role
- Effective communication and teamwork abilities
- Self-motivated with a competitive spirit
- Demonstrated capability to succeed in a fast-paced and goal-oriented work environment
- Excellent problem-solving and negotiation skills
- Ability to work a flexible schedule including nights, weekends, and holidays
- At least one year hospitality and/or customer service experience
- Proficient in all Microsoft Office applications
- High School Diploma or equivalent experience or GED
Job Duties
- Provide guest services to resort guests and visitors
- Engage with potential customers to determine their vacation needs and preferences
- Deliver persuasive sales presentations to showcase the benefits of our vacation packages
- Provide concierge service by recommending dining and attractions while promoting Hilton Grand Vacations through an offer of a highly discounted vacation package to one of our destinations
- Build and maintain relationships with customers to ensure outstanding customer service
- Efficiently implement Hilton Grand Vacations' sales techniques to achieve sales targets
- Collaborate with team members to exchange effective strategies and foster collective achievements
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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