Vacation Sales Ambassador

Fullerton, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $85,000.00 - $120,000.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Competitive earnings package

Training and development programs

Opportunities for career advancement

employee recognition programs

Flexible work schedule

Team-oriented environment

performance-based incentives

Job Description

Hilton Grand Vacations is a leading company in the vacation ownership industry, renowned for its commitment to innovation, quality, and consistent growth. This prestigious hospitality company operates a network of brand-name, high-quality vacation ownership resorts located in prime vacation destinations. Hilton Grand Vacations also manages two exclusive club membership programs, Hilton Grand Vacations Club and The Hilton Club, which offer personalized exchange, leisure travel, and reservation services to over 250,000 Club Members. Known for its strong focus on customer service excellence and unique vacation experiences, Hilton Grand Vacations consistently strives to exceed guest expectations and deliver memorable stays.

We are currently seeking enthusiastic and driven individuals to join our elite team as Vacation Sales Ambassadors. This full-time role offers a competitive earnings package with income potential starting at $85,000 and the top performers in 2025 average earnings exceeding $120,000. As a Vacation Sales Ambassador, you will be instrumental in promoting and selling Hilton Grand Vacations’ deluxe vacation packages to guests staying at Hilton branded hotels. Your role involves engaging with resort guests and potential customers to understand their vacation preferences and providing expert sales presentations that highlight the value and benefits of our vacation ownership offerings. Leveraging Hilton Grand Vacations’ proven sales techniques and comprehensive training, you will be empowered to achieve ambitious sales goals and contribute to the company’s success.

The position demands excellent interpersonal skills and a passion for customer service, as well as the ability to work in a fast-paced, competitive sales environment. Furthermore, you will offer concierge-level recommendations for dining and local attractions, creating a comprehensive guest experience that supports our brand's reputation for excellence. Team collaboration is also a key feature of this role, allowing the sharing of effective sales strategies and fostering a supportive environment for collective success. With an emphasis on personal growth and career advancement, Hilton Grand Vacations provides the tools, training, and incentives necessary to help Vacation Sales Ambassadors thrive and exceed their potential.

Job Requirements

High school diploma or equivalent experience or GED
At least one year of hospitality and/or customer service experience
Proven previous sales experience, preferably commission-based
Proficient in Microsoft Office applications
Ability to work flexible hours including nights, weekends, and holidays
Strong communication and teamwork skills
Self-motivated with a competitive spirit
Excellent problem-solving and negotiation abilities
Enjoy interacting with guests and a willingness for upward career mobility

Job Qualifications

Enjoy interacting with guests and an eagerness for upward mobility
Dedication to provide elite customer service
Previous sales experience, preferably in a commission-based role
Effective communication and teamwork abilities
Self-motivated with a competitive spirit
Demonstrated capability to succeed in a fast-paced and goal-oriented work environment
Excellent problem-solving and negotiation skills
Ability to work a flexible schedule including nights, weekends, and holidays
At least one year hospitality and/or customer service experience
Proficient in all Microsoft Office applications
High School Diploma or equivalent experience or GED

Job Duties

Provide guest services to resort guests and visitors
Engage with potential customers to determine their vacation needs and preferences
Deliver persuasive sales presentations to showcase the benefits of our vacation packages
Provide concierge service by recommending dining and attractions while promoting Hilton Grand Vacations through an offer of a highly discounted vacation package to one of our destinations
Build and maintain relationships with customers to ensure outstanding customer service
Efficiently implement Hilton Grand Vacations' sales techniques to achieve sales targets
Collaborate with team members to exchange effective strategies and foster collective achievements