Vacation Sales Ambassador

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $65,000.00 - $120,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Team Member Travel Program
career growth

Job Description

Great Wolf Lodge is a leading family-friendly resort company dedicated to providing memorable vacation experiences filled with fun and adventure. Known for its indoor water parks, engaging entertainment, and a wide range of activities, Great Wolf Lodge has become a top destination for families seeking quality time and relaxation. With multiple locations across North America, the company prides itself on exceptional guest service and creating an environment where both guests and team members feel like they belong. Great Wolf Lodge is committed to fostering an inclusive and diverse workplace where everyone is empowered to succeed. The company offers market-leading compensation packages that combine a competitive base salary with commission opportunities, making it a rewarding place for sales professionals to thrive.

The Vacation Sales Ambassador role at Great Wolf Lodge is an exciting opportunity for individuals who are passionate about travel, customer service, and sales. This position involves engaging directly with guests to promote vacation ownership packages in a friendly, professional manner. As a Vacation Sales Ambassador, you will deliver compelling presentations that effectively communicate the unique benefits of vacation ownership, build trusting relationships with guests, and meet or exceed personal and team sales goals. The role requires a flexible schedule, including availability during nights, weekends, and holidays, to best accommodate guest interactions.

This role is ideal for individuals eager to develop a career in sales and hospitality with ongoing training and development opportunities provided by Great Wolf Lodge. The company values teamwork, where successes are shared and celebrated collectively, contributing to a positive work culture. Vacation Sales Ambassadors also provide concierge-style service by recommending local attractions and offering discounted vacation packages, enhancing the guest experience beyond the sales interaction. Benefits start on day one and include medical, dental, and vision insurance, 401(k) retirement plans, paid time off, and exclusive discounts on travel through the Team Member Travel Program. Top-performing sales professionals at Great Wolf Lodge have the potential to earn over $120,000 annually, highlighting the lucrative earning potential within this role. Overall, this is a dynamic, customer-focused position within a respected company that values diversity, employee development, and rewarding performance.

Job Requirements

  • High school diploma or equivalent
  • successful completion of a criminal background check and drug screen
  • availability to work flexible schedule including nights, weekends, and holidays
  • positive attitude and willingness to learn
  • strong communication skills
  • ability to build positive relationships
  • comfort using a computer for everyday tasks

Job Qualifications

  • High school diploma or equivalent
  • college coursework or degree is a plus
  • Successful completion of a criminal background check and drug screen
  • 1 year sales experience is a plus but a positive demeanor and willingness to learn are even more important
  • Demonstrated ability to communicate effectively and build positive relationships
  • Comfortable using a computer for everyday tasks
  • Experience or background in finance, investments, real estate, luxury goods, fundraising, entrepreneurship, premium automotive sales, hospitality, or personal services is beneficial

Job Duties

  • Engage with guests at Great Wolf Lodge to promote vacation ownership opportunities in a friendly and professional manner
  • Deliver compelling presentations that highlight the benefits of vacation ownership
  • Establish trust with guests and identify their vacation needs and preferences
  • Meet or exceed individual and team sales goals
  • Provide concierge-style service by recommending local attractions and offering discounted vacation packages
  • Participate in training to sharpen your skills and stay informed on our offerings

Job Criteria

Experience

Entry Level (1-2 years)


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