Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $13.00 - $15.25
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

competitive pay
growth opportunities
Discounts on movies
Discounts on attractions
discounts on food and beverage

Job Description

Elevate Entertainment Group, based in Austin, Texas, is a dynamic and innovative entertainment company committed to creating unique and compelling experiences that bring people together. The company operates a diverse portfolio of brands, including EVO Cinemas, EVO Entertainment, and Elevate Rewards, each dedicated to delivering cutting-edge entertainment options and superior guest experiences. Offering a wide range of activities, Elevate Entertainment Group's venues provide options such as movies, bowling, interactive games, and private event hosting, making each location a vibrant social destination for everyday enjoyment. With a focus on quality and innovation, they offer guests the opportunity to indulge in high-quality food and beverages prepared fresh in scratch kitchens and crafted bars, enhancing the entertainment experience beyond the traditional. The company prides itself on fostering an environment that encourages fun, connection, and memorable moments for guests of all ages.

The role of an Usher at Elevate Entertainment Group is integral to maintaining the overall guest experience and ensuring smooth and enjoyable movie showings. As an Usher, you will be the welcoming face for guests as they arrive, providing assistance and direction to make their visit seamless and enjoyable. This position involves responsibilities such as verifying tickets, guiding guests to their designated seats, ensuring the cleanliness and readiness of theaters before and after each screening, and addressing any guest concerns promptly and professionally. The Usher plays a vital role in upholding the company’s commitment to exceptional guest service and safety protocols. Working in an environment that may involve loud noise, flashing lights, and repetitive motions, the Usher must be physically capable and attentive to detail. This position offers an opportunity to be part of a vibrant team that values hospitality, teamwork, and a guest-focused mindset. Employment with Elevate Entertainment Group as an Usher is suited for those who enjoy engaging with people, thrive in fast-paced environments, and take pride in contributing to positive entertainment experiences. This role also includes competitive pay and access to employee perks such as discounts on movies, attractions, and food and beverage, fostering an encouraging atmosphere for personal and professional growth within the company.

Job Requirements

  • Must be at least 16 years of age
  • availability to work during holidays, nights, and weekends with increased hours during peak times
  • some locations may require food handler and state alcohol certifications
  • must be able to work in an environment with loud noise, flashing lights and repetitive motion

Job Qualifications

  • Hospitality-minded attitude
  • friendly, outgoing, guest focused
  • able to take direction and work together as a team
  • work calmly and execute job duties effectively under pressure

Job Duties

  • Welcome guests as they arrive and provide a warm, friendly atmosphere
  • ensure that each guest has a valid ticket and direct them to their designated seating area
  • respond to guest inquiries and concerns promptly
  • follow and enforce all safety protocols and guidelines
  • ensure that theater and restrooms are clean and tidy before, during, and after showings
  • assist guests with lost and found items
  • perform other related duties as necessary or assigned

Job Criteria

Experience

Entry Level (1-2 years)


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