(USA) Prepared Food Lead

Sam's Club is a leading membership-only retail warehouse club known for providing quality products at exceptional value, backed by excellent customer service. As a subsidiary of Walmart Inc., Sam's Club operates numerous locations across the United States, serving millions of members with a wide range of merchandise including groceries, electronics, household items, and prepared foods. Committed to sustainability and innovation, Sam's Club constantly works to enhance the shopping experience for its members while fostering a supportive and inclusive workplace culture that values diversity, integrity, and excellence. The company offers competitive wages, comprehensive benefits, and development programs that encourage career growth and educational attainment for its associates. This particular role is based in San Antonio, Texas, at the location on 12349 N IH 35.

The Prepared Foods and Café Department Lead role at Sam's Club is a vital leadership position focused on driving sales, operational excellence, and associate development within the prepared foods departments such as the café and rotisserie. The position is designed for individuals who are passionate about food service and leadership, as it requires supervising a team of hourly associates who prepare and serve meals that delight members. This role is essential in ensuring that the prepared foods area meets all quality, safety, and regulatory standards while delivering excellent service and delicious food items.

As a Department Lead, you will model expertise in prepared foods and café operations, work collaboratively with other team leaders, and contribute to the overall success of the club. You will leverage digital tools and hand-held technologies to make real-time business decisions, manage inventory and production schedules, and maintain a clean and safe environment. A key responsibility includes coaching and developing team members by identifying training needs and fostering an environment where associates can grow their skills and careers. In this capacity, you act as a talent ambassador by recruiting and mentoring new talent, communicating departmental goals, and implementing best practices that meet business objectives.

The role emphasizes strong leadership qualities such as integrity, respect for individuals, and a customer-first mindset. You are expected to build trusting relationships among team members, motivate your associates through positive communication and collaboration, and uphold the highest ethical standards aligned with Walmart’s values. The position offers a competitive hourly wage ranging from $21.00 to $29.00 with potential additional premiums based on schedule, location, season, or specific work performed. Sam's Club also provides an extensive benefits package including medical, vision, and dental coverage; financial benefits like 401(k), stock purchase plans, and company-paid life insurance; and generous paid time off that includes parental leave, family care leave, and other personal time options.

Beyond compensation, Sam’s Club invests in professional development through its Live Better U education program that fully covers tuition, books, and fees for associates pursuing education from high school completion to bachelor’s degrees and certificates. This department lead role requires a minimum of six months' experience in a fresh production department or serving in a supervisory capacity within similar food service operations. Preferred qualifications include experience supervising a team and a Food Handler Certification. Candidates must be at least 18 years old and able to complete all required trainings successfully upon hire.

In summary, this position at Sam’s Club presents a rewarding opportunity for a food service leader eager to engage with members, develop a talented team, and drive business success in a fast-paced, customer-centric environment. It combines hands-on operational management with strategic leadership responsibilities, making it an excellent career step for individuals passionate about prepared foods and committed to delivering high-quality experiences that exceed member expectations.