Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $28.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
stock purchase plan
Life insurance
Job Description
Sam's Club is a leading membership-only retail warehouse club that offers a wide variety of products and services designed to help members save money and time. Known for its commitment to value and quality, Sam's Club provides an exceptional shopping experience through its vast selection of merchandise, competitive pricing, and member-focused services. With a nationwide presence, Sam's Club serves millions of members by offering innovative membership programs, exclusive member benefits, and outstanding customer support. The company is part of Walmart Inc., which further reinforces its reputation for operational excellence and customer-centric business practices. Sam's Club prides itself on fostering an... Show More
Job Requirements
- 6 months retail experience including operating front-end equipment
- 6 months customer service experience
- Must be 18 years of age or older
- Ability to work flexible hours including weekends and holidays
- Capacity to stand for extended periods
- Good communication skills
- Ability to follow company policies and procedures
- Physical ability to assist with merchandise handling
- Willingness to support team and member service initiatives
Job Qualifications
- 6 months retail experience including operating front-end equipment
- 6 months customer service experience
- Ability to communicate effectively with team members and customers
- Leadership skills including training and coaching
- Basic financial and accounting knowledge
- Ability to analyze data and implement process improvements
- Knowledge of company policies and ethical standards
- Experience in handling merchandise and zoning
- Supervisory experience preferred
- Experience with membership services and sales events preferred
- Ability to work in a team environment and adapt to changes
- Strong problem-solving skills
- High school diploma or equivalent
Job Duties
- Assist management with supervision of associates by assigning duties
- communicate goals and provide feedback
- train associates on processes and procedures
- guide associates on member service approaches to resolve complaints
- ensure compliance with company policies
- support the Open Door Policy
- participate in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates
- Provide and communicate membership information to current and prospective members
- process memberships, upgrades, and credit accounts
- encourage membership renewals
- participate in sales and marketing events
- maintain marketing documentation
- strive to meet membership goals
- promote Sam's Club products and services
- Ensure member service by acknowledging members and identifying needs
- assist with purchasing decisions
- locate merchandise
- support self-service technology
- assist with transactions and club pickup orders
- Oversee assigned area by handling claims and returns
- zone and organize merchandise
- identify shrink and damage
- maintain availability of carts and flatbeds
- assist members with transporting items
- use cart retrieval equipment
- maintain parking lot cleanliness
- Complete accounting records, transactions, and documentation
- provide funds for register operation
- create and interpret financial reports
- assist with financial investigations
- prepare deposits and cash fund transfers
- investigate cash overages and shortages
- maintain confidentiality of financial information
- Develop and implement business processes by collaborating with managers and staff
- analyze information
- monitor progress
- identify improvement opportunities
- Demonstrate and promote compliance with company policies, ethics, and integrity
- guide on proper application
- implement action plans
- assist management with ethical issues
- Lead and participate in teams by sharing resources and information
- determine customer needs
- coordinate work assignments
- provide feedback
- model adaptability to change and challenges
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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