Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $29.00
Work Schedule
Flexible
Benefits
health benefits including medical, vision and dental coverage
Financial benefits including 401(k), stock purchase and company-paid life insurance
paid time off including PTO, parental leave, family care leave, bereavement, jury duty, and voting
Company paid education through Live Better U program
performance-based bonus awards
Competitive hourly wage ranging from $21.00 to $29.00 with additional premiums
Job Description
Sam's Club is a leading retail warehouse club offering a wide range of products and services designed to provide value and savings to its members. As part of the Walmart family, Sam's Club is committed to delivering exceptional customer experiences and fostering a positive work environment for its associates. With locations across the United States, Sam's Club serves millions of members who rely on its quality merchandise, bulk purchasing options, and exclusive member benefits. The company places strong emphasis on teamwork, member service, and continuous improvement, making it a preferred employer in the retail sector.
In this role a... Show More
In this role a... Show More
Job Requirements
- Six months retail experience including operating front-end equipment
- Six months customer service experience
- Must be 18 years of age or older
Job Qualifications
- Six months retail experience including operating front-end equipment
- Six months customer service experience
- Eighteen years of age or older
- Preferred experience leading a front-end team
- Supervising experience including hiring, evaluating, mentoring, developing, and managing workload of others
Job Duties
- Assist management with supervision of associates by assigning duties to associates
- Communicate goals and feedback
- Train associates on processes and procedures
- Provide direction and guidance on member service approaches and techniques
- Ensure compliance with company policies and support the Open Door Policy
- Participate in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates
- Communicate and support membership by providing information on membership types, programs, and benefits
- Process memberships, upgrades, and credit accounts
- Encourage membership renewals
- Participate in sales and marketing events and complete marketing documentation
- Provide member service by acknowledging members and identifying needs
- Assist members with purchasing decisions and locating merchandise
- Support members with self-service technology and transactions
- Oversee assigned area including handling claims and returns, zoning, organizing merchandise, and maintaining carts
- Complete accounting records, file transactions, assist with investigations, and maintain financial confidentiality
- Develop, communicate, and implement processes to meet business needs
- Demonstrate and promote compliance with company policies and standards of ethics
- Lead and participate in teams by coordinating work assignments and providing feedback
- Model and assist others in adapting to change or new challenges
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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