[US-HQ] Senior Director, FSQA

HelloFresh is a leading global meal kit company dedicated to transforming the way people eat by offering high-quality food and recipes tailored for various meal occasions. Established over a decade ago, HelloFresh has expanded its mission worldwide and now operates across 18 countries on three continents. As part of the HelloFresh Group, the company encompasses several core brands, including HelloFresh, Green Chef, EveryPlate, Chefs Plate, Factor, and Youfoodz, positioning itself as a pioneer in delivering delicious, healthy, and sustainable meal solutions. The company fosters a diverse and inclusive culture, emphasizing the importance of community and accessibility for all employees and customers. With a dynamic, mission-driven environment, HelloFresh continuously evolves by incorporating customer feedback and investing in innovative food supply chain technologies. This commitment makes HelloFresh a sought-after employer and an industry leader in meal kit delivery.

The Senior Director of Food Safety role is a critical leadership position within HelloFresh's North American operations, based in Newark NJ, Dallas TX, Phoenix AZ, or Toronto ON. This senior role requires an individual with extensive experience and expertise in food safety and quality assurance who will oversee comprehensive food safety, quality control, and risk management programs across multiple sites. The position entails leading cross-functional teams, driving compliance with stringent regulatory standards such as USDA, FDA, GFSI, and HACCP, and managing relationships with regulators and industry bodies. The Senior Director will spearhead continuous improvement efforts to cultivate an environment of exceptional food safety culture and operational excellence. Responsibilities include managing food safety teams at up to 10 HelloFresh sites, overseeing quality control laboratory operations, implementing corrective action systems, conducting risk assessments, and leading crisis response measures including product recalls when necessary.

Additionally, this role requires the development of key performance indicators and robust reporting mechanisms alongside the recruitment and mentorship of a high-performing, technically proficient food safety organization. The ideal candidate will drive integration of food safety standards throughout the entire value chain, collaborating with production, logistics, and product development teams. Innovation is encouraged through implementation of new technologies and process optimization initiatives that ensure operational efficiency without compromising safety and quality. The successful candidate will be a strategic thinker, action-oriented leader, and trusted partner, capable of navigating complex challenges while fostering a customer-first approach and delivering measurable business impact.

This position offers a competitive salary range between $183,000 and $205,000 USD, eligibility for the HelloFresh equity plan, and comprehensive benefits including health and wellness insurance with options at no monthly cost starting the first day of employment. Additional perks include a 401K company match that vests immediately upon participation, team bonuses, generous paid time off, flexible attendance policies, substantial discounts on HelloFresh meal subscriptions, and access to numerous employee resource groups promoting diversity and inclusion. HelloFresh is an equal opportunity employer committed to accommodating candidates with disabilities and promoting a workplace where all individuals can thrive and contribute to the company’s ongoing success.