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HelloFresh logo

[US-HQ] Senior Director, FSQA

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $183,000.00 - $205,000.00
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Work Schedule

Flexible
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Benefits

competitive salary
401k Match
Team bonuses
Paid Time Off
Flexible attendance policy
Health Insurance
wellness benefits
Meal plan discounts
Employee Resource Groups
inclusive work environment

Job Description

HelloFresh is a leading global meal kit company dedicated to transforming the way people eat by offering high-quality food and recipes tailored for various meal occasions. Established over a decade ago, HelloFresh has expanded its mission worldwide and now operates across 18 countries on three continents. As part of the HelloFresh Group, the company encompasses several core brands, including HelloFresh, Green Chef, EveryPlate, Chefs Plate, Factor, and Youfoodz, positioning itself as a pioneer in delivering delicious, healthy, and sustainable meal solutions. The company fosters a diverse and inclusive culture, emphasizing the importance of community and accessibility for all employees and... Show More

Job Requirements

  • Bachelor's degree in food science, microbiology, supply chain, or related field
  • 15+ years of experience in food safety, quality, supply chain, or food manufacturing
  • expertise in quality systems, food safety regulations, HACCP, GFSI, GMPs
  • strong understanding of food microbiology, chemistry, and processing technologies
  • experience leading multifunctional teams
  • proven skills in managing organizational change and developing people
  • superior analytical skills
  • willingness and ability to travel up to 50% of the time

Job Qualifications

  • Bachelor's Degree (Masters preferred) in Food Science, Microbiology, Supply Chain, or related
  • 15+ years of experience in Food Safety, Quality, Supply Chain, or Food Manufacturing
  • Well-versed in quality systems, food safety regulations, HACCP, GFSI, GMPs
  • Strong understanding of food microbiology, chemistry, and processing technologies
  • Experience leading multifunctional teams, managing organizational change and strong people development skills
  • Superior analytical skills and operational modeling capabilities
  • Demonstrated ability and hunger to deliver impact

Job Duties

  • Develop and implement comprehensive food safety and quality strategies aligned with company objectives
  • Lead cross-functional teams to ensure integration of quality and safety standards throughout all operations
  • Lead the food safety teams at up to 10 HelloFresh sites across North America
  • Manage working relationships with local, regional and national regulators, industry organizations, and key stakeholders
  • Drive continuous improvement initiatives to enhance food safety culture and operational excellence
  • Ensure unwavering compliance with USDA, FDA, GFSI, and all relevant food safety regulations, standards, audits, and certifications
  • Direct the development, implementation, and maintenance of HACCP plans, prerequisite programs, and the comprehensive food safety management system
  • Proactively conduct risk assessments and execute effective, appropriate control measures
  • Maintain expert-level knowledge of evolving regulations and drive the adoption of industry best practices
  • Oversee quality control laboratory operations, testing protocols, and analytical methods
  • Define and enforce quality specifications, standards, and robust performance metrics
  • Lead the implementation and management of the Corrective and Preventive Action (CAPA) system
  • Manage and lead swift product recalls and critical crisis response procedures when necessary
  • Establish key performance indicators (KPIs) and comprehensive reporting mechanisms
  • Ensure integrity of documentation control and record-keeping systems
  • Recruit, lead, and mentor a high-performing, technically expert food safety and quality organization
  • Build talent through strategic training, personalized coaching, and professional development programs
  • Champion a strong, visible culture of food safety awareness and accountability across the organization
  • Serve as a primary cross-functional partner to Production, Logistics, Product Development, and other departments to embed safety and quality across the value chain
  • Drive the implementation of new technologies and digital solutions for advanced quality management
  • Lead process optimization initiatives to enhance operational efficiency while upholding the highest safety standards

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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