Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Standard Hours
Flexible
Benefits
Paramedical coverage
Group insurance
Work flexibility
Career growth opportunities
Education support
Home office equipment reimbursement
Family-first culture
Job Description
JORI Logistics is a distinguished family-owned and client-focused logistics company dedicated to delivering comprehensive Customs Brokerage and transportation solutions. Established in 1992, JORI has built a solid reputation by combining unparalleled customer service with advanced technology to streamline and optimize the logistics processes for importers and exporters. The company offers extensive turnkey logistics services, including Canadian Customs Brokerage, U.S. Customs Brokerage, Air Freight, Ocean Freight, Ground Freight, and specialized Trade Consulting services. Headquartered with strategic offices in Calgary, Houston, Almaty, and Cebu City, JORI balances the personalized care and attention of a small enterprise with the capability and resources of... Show More
Job Requirements
- High school diploma or equivalent
- at least 4 years of experience in freight forwarding
- strong understanding of U.S. Export Administration Regulations
- knowledge of FMC regulations for ocean freight
- knowledge of TSA/STA regulations and compliance systems
- knowledge of U.S. domestic trucking regulations
- proficiency in CargoWise software
- valid U.S. passport
- excellent communication skills
- ability to work independently
- proficiency in Microsoft Office
- must be eligible to work in the United States
Job Qualifications
- High school diploma or equivalent
- at least 4 years of experience in freight forwarding with expertise in export and import across air, ocean, and domestic freight
- strong understanding of U.S. Export Administration Regulations (EAR)
- knowledge of FMC regulations for ocean freight
- knowledge of TSA/STA regulations, Veroot and IACMS systems
- knowledge of U.S. domestic trucking regulations including DOT, FMCSA, ELD compliance
- proficient in CargoWise software
- valid U.S. passport
- excellent verbal and written communication skills
- strong customer service orientation
- strong problem-solving skills
- ability to work independently in a fast-paced environment
- proficiency in Microsoft Office
- additional certifications in logistics or compliance are a plus
Job Duties
- Handle both export and import operations across air, ocean, and domestic freight modes end-to-end
- assist with document preparation and traffic coordination to process export/import shipments
- prepare and review documentation to ensure compliance with U.S. and destination country regulations
- demonstrate and apply knowledge of AES filing requirements
- work closely with carriers, agents, and customers to arrange bookings and transportation
- source transportation methods and provide accurate quotes for customers
- complete shipment process in CargoWise to manage shipment data, AES entry, bookings, routing and operational milestones
- manage customer expectations through SOPs, KPIs, and other account-specific metrics
- maintain accurate shipment data and document integrity for client web tracking platforms
- prepare commercial documents and bills of lading to support export and import operations
- onboard new carriers/agents based on company requirements
- track and trace shipments from origin to destination, providing timely updates to clients
- respond professionally to customer orders, inquiries, invoice questions, and complaints
- maintain accounting records and process vendor invoices for payment
- ensure compliance with U.S. export regulations including EAR99, export licenses, product classification, and denied party screening
- understand and apply FMC regulations for ocean freight operations
- ensure compliance with TSA and STA regulations for air freight
- assist with identifying, vetting, and onboarding new carriers and service providers
- work collaboratively with internal teams to ensure smooth and efficient logistics processes
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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