US Freight Forwarding Coordinator

Houston, TX, USA|Onsite, Remote

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $21.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Paramedical coverage
Group insurance
Work flexibility
Career growth opportunities
Education support
Personal Development programs
Reimbursement for home office equipment

Job Description

JORI Logistics is a prominent client-focused and relationship-based family-owned logistics company established in 1992. Over the years, JORI has built a reputation for delivering exceptional Customs Brokerage and transportation services, tailored to meet the unique needs of importers and exporters. The company leverages robust technology solutions combined with unparalleled customer service to transform logistics into a strategic competitive advantage. With offices in Calgary, Houston, Almaty, and Cebu City, JORI Logistics stands out by being small enough to carefully attend to its clients, yet big enough to influence major logistics operations across the globe.

JORI offers an extensive range of turn... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum four years of experience in freight forwarding
  • Proven expertise with export and import operations across air, ocean, and domestic freight modes
  • Comprehensive knowledge of U.S. Export Administration Regulations (EAR)
  • Familiarity with Federal Maritime Commission (FMC) regulations
  • Understanding of TSA/STA compliance standards and systems
  • Knowledge of U.S. domestic trucking regulations, including DOT, FMCSA, ELD compliance
  • Proficiency in CargoWise software
  • Strong communication skills
  • Valid U.S. passport
  • Ability to work independently and as part of a team in a fast-paced environment
  • Eligible to work in the United States

Job Qualifications

  • High school diploma or equivalent
  • Minimum four years of experience in freight forwarding with expertise in export and import across air, ocean, and domestic freight
  • Strong understanding of U.S. Export Administration Regulations (EAR)
  • Knowledge of Federal Maritime Commission (FMC) regulations for ocean freight
  • Knowledge of TSA/STA regulations and compliance systems such as Veroot and IACMS
  • Knowledge of U.S. domestic trucking regulations including DOT, FMCSA, and ELD compliance
  • Proficient with CargoWise software
  • Excellent communication skills, both verbal and written
  • Strong problem-solving skills and ability to work independently in a fast-paced environment
  • Proficiency in Microsoft Office
  • Valid U.S. passport
  • Additional logistics or compliance certifications are a plus
  • Eligible to work in the United States

Job Duties

  • Handle both export and import operations across air, ocean, and domestic freight modes end-to-end
  • Assist with document preparation and traffic coordination to process export/import shipments cost-effectively and in accordance with company standards
  • Prepare and review documentation to ensure compliance with U.S. and destination country regulations
  • Demonstrate and apply knowledge of AES (Automated Export System) filing requirements
  • Work closely with carriers, agents, and customers to arrange bookings and transportation
  • Source transportation methods and provide accurate quotes for customers
  • Complete shipment process in CargoWise to manage shipment data, AES entry, bookings, routing and operational milestones
  • Manage customer expectations through SOPs, KPIs, and other account-specific metrics
  • Maintain accurate shipment data and document integrity for client web tracking platforms
  • Prepare commercial documents and bills of lading (master, house, direct - AWB/ocean) to support both export and import operations
  • Onboard new carriers/agents based on our requirements
  • Track and trace shipments from origin to destination, providing timely updates to clients
  • Respond professionally to customer orders, inquiries, invoice questions, and complaints
  • Maintain accounting records and process vendor invoices for payment
  • Ensure compliance with U.S. Export Regulations, including EAR99, Export Licenses, Product Classification, and Denied Party Screening
  • Understand and apply FMC (Federal Maritime Commission) regulations for ocean freight operations
  • Ensure compliance with TSA and STA regulations for air freight
  • Assist with identifying, vetting, and onboarding new carriers and service providers to meet service and compliance standards
  • Work collaboratively with internal teams to ensure smooth and efficient logistics processes

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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