
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Flexible
Job Description
This position is within the vibrant and fast-paced casino gaming industry, specifically focused on slot machine operations. The employer is a well-established casino gaming company renowned for providing top-notch entertainment and gaming experiences to guests. Casinos are unique entertainment venues that combine hospitality, gaming, and customer service, creating an engaging atmosphere that requires a diverse set of skills from their staff. The company prides itself on maintaining a high standard of operational efficiency, regulatory compliance, and exceptional guest service.
As a Slot Operations Manager, you will play a pivotal role in ensuring the smooth functioning of all slot... Show More
As a Slot Operations Manager, you will play a pivotal role in ensuring the smooth functioning of all slot... Show More
Job Requirements
- University degree or post-secondary diploma in Electronics Accounting or Economics
- completion of management training program
- minimum three years managerial experience
- proficiency in organizational and communication skills
- experience with computer software applications
- ability to work flexible schedules
- capability to handle confidential information
- strong interpersonal skills
- ability to handle multitasking and work effectively in team environments
- physical ability to stand walk and lift moderate weights
- capacity to work in a noisy fast-paced crowded environment
Job Qualifications
- University degree or three years post-secondary diploma in Electronics Accounting or Economics with related experience
- completion of management training program
- three or more years managerial experience in related field
- strong organizational interpersonal analytical communication and managerial skills
- proficiency with computer software packages
- ability to multitask effectively under time constraints
- strong leadership and interpersonal skills
- excellent oral and written communication skills
- meticulous organized and accurate
- ability to maintain extreme confidentiality
- familiarity with various computer systems and applications
- flexibility to work varying shifts and schedules
- effective communication with employees and guests at all levels
- ability to manage multiple tasks concurrently in a changing environment
- strong teamwork skills
- analytical skills to evaluate solutions' impacts on operations
Job Duties
- Enforce departmental rules policies and regulations
- maintain accountability for all issued and non-issued slot keys and equipment
- manage daily staffing levels personnel scheduling and shift coordination
- train evaluate monitor employee history and make promotion recommendations
- ensure slot machines are clean and operational including bill acceptors ticket printers and progressive meters
- maintain direct-line communication with slot department staff
- handle customer service issues
- provide the highest level of guest service to maximize guest enjoyment and return play
- optimize gaming product revenue by identifying product mix positioning and pricing
- plan and manage slot projects and assist with departmental budget administration
- notify management promptly and discreetly of any illegal acts or internal ethics violations
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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