Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $7.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical Coverage
insurance
401(k)
incentive program
Vacation leave
holiday leave
sick leave
Job Description
WarHorse Gaming, LLC, located in Omaha, is a vibrant entertainment and hospitality company known for delivering exceptional gaming and dining experiences. As part of a broader organization under Ho-Chunk, Inc., WarHorse Gaming combines gaming entertainment with high-quality dining, aiming to provide a welcoming and enjoyable environment for guests. This esteemed establishment values ethical conduct, guest satisfaction, and operational excellence, contributing to its reputation as a premier gaming and hospitality venue in the region.
The role of the Food Server at WarHorse Gaming is a part-time position designed for individuals passionate about guest service within a fast-paced, hospitality-driven environment. Food Servers are pivotal in creating memorable dining experiences through attentive and friendly service. The position starts with a wage of $7.00 per hour plus tips, a competitive compensation package reflecting the company’s commitment to rewarding quality service.
As a Food Server, you will be responsible for the entire dining experience of guests, from greeting customers warmly upon arrival to ensuring a smooth and pleasant dining journey. This includes taking accurate food and beverage orders, serving these with efficiency, pouring alcoholic and non-alcoholic beverages responsibly, and maintaining impeccable table presentations. The role also encompasses side work duties such as polishing china and silverware, and ensuring the dining area remains clean, organized, and inviting. Your interaction with guests will reflect WarHorse Gaming’s mission, vision, and values, emphasizing professionalism and hospitality excellence.
This position demands strong communication skills, the ability to manage tasks in a high-volume setting, and a commitment to upholding health, safety, and service standards. Additionally, familiarity with mobile devices and touchscreen technology is advantageous, as is experience with smartphone or tablet applications. Those who excel as Food Servers at WarHorse Gaming demonstrate flexibility in their work hours, often including evenings, weekends, and holidays, aligning with the dynamic nature of the hospitality industry.
The company encourages ongoing personal and professional development, offering various certifications like Food Handler, ServSafe, and TIPS Alcohol certifications as preferred qualifications. Additionally, the position requires the acquisition and maintenance of a Nebraska Gaming License as part of the alcohol service responsibilities. Beyond day-to-day duties, part-time Food Servers benefit from a supportive workplace that values collaboration, stress management, problem solving, and a guest-focused approach.
WarHorse Gaming provides comprehensive benefits including federal employee medical coverage, insurance options, a 401(k) plan with immediate vesting and company match, quarterly incentive programs, and leave benefits such as vacation, holiday, and sick time based on eligibility. The organization fosters an inclusive work environment underpinned by equal employment opportunity principles, welcoming diversity in its applicants and employees. This guarantees that all individuals receive fair consideration for employment, reflecting the company’s dedication to creating a respectful and equitable workplace.
In summary, the part-time Food Server position at WarHorse Gaming presents an excellent opportunity for motivated individuals seeking to grow their hospitality careers in a reputable entertainment and dining venue. The role balances the vibrant atmosphere of a busy gaming location with the rewarding experience of excellent guest interaction and service delivery, supported by competitive compensation and meaningful employee benefits.
The role of the Food Server at WarHorse Gaming is a part-time position designed for individuals passionate about guest service within a fast-paced, hospitality-driven environment. Food Servers are pivotal in creating memorable dining experiences through attentive and friendly service. The position starts with a wage of $7.00 per hour plus tips, a competitive compensation package reflecting the company’s commitment to rewarding quality service.
As a Food Server, you will be responsible for the entire dining experience of guests, from greeting customers warmly upon arrival to ensuring a smooth and pleasant dining journey. This includes taking accurate food and beverage orders, serving these with efficiency, pouring alcoholic and non-alcoholic beverages responsibly, and maintaining impeccable table presentations. The role also encompasses side work duties such as polishing china and silverware, and ensuring the dining area remains clean, organized, and inviting. Your interaction with guests will reflect WarHorse Gaming’s mission, vision, and values, emphasizing professionalism and hospitality excellence.
This position demands strong communication skills, the ability to manage tasks in a high-volume setting, and a commitment to upholding health, safety, and service standards. Additionally, familiarity with mobile devices and touchscreen technology is advantageous, as is experience with smartphone or tablet applications. Those who excel as Food Servers at WarHorse Gaming demonstrate flexibility in their work hours, often including evenings, weekends, and holidays, aligning with the dynamic nature of the hospitality industry.
The company encourages ongoing personal and professional development, offering various certifications like Food Handler, ServSafe, and TIPS Alcohol certifications as preferred qualifications. Additionally, the position requires the acquisition and maintenance of a Nebraska Gaming License as part of the alcohol service responsibilities. Beyond day-to-day duties, part-time Food Servers benefit from a supportive workplace that values collaboration, stress management, problem solving, and a guest-focused approach.
WarHorse Gaming provides comprehensive benefits including federal employee medical coverage, insurance options, a 401(k) plan with immediate vesting and company match, quarterly incentive programs, and leave benefits such as vacation, holiday, and sick time based on eligibility. The organization fosters an inclusive work environment underpinned by equal employment opportunity principles, welcoming diversity in its applicants and employees. This guarantees that all individuals receive fair consideration for employment, reflecting the company’s dedication to creating a respectful and equitable workplace.
In summary, the part-time Food Server position at WarHorse Gaming presents an excellent opportunity for motivated individuals seeking to grow their hospitality careers in a reputable entertainment and dining venue. The role balances the vibrant atmosphere of a busy gaming location with the rewarding experience of excellent guest interaction and service delivery, supported by competitive compensation and meaningful employee benefits.
Job Requirements
- must be at least 19 years of age
- high school diploma or equivalent
- ability to work flexible schedules including evenings, weekends, holidays, and peak business periods
- ability to secure and maintain a Nebraska Gaming License
Job Qualifications
- high school diploma or equivalent
- three years of serving and/or customer service experience preferred
- strong commitment to guest service excellence and ethical conduct
- ability to work in a fast-paced, high-volume hospitality environment
- strong communication and interpersonal skills
- ability to interact with mobile devices and touch screen technology
- previous experience using smartphones and/or tablet applications preferred
- strong attention to detail and organizational skills
- responsible for selling, serving, or distributing alcoholic beverages
- ability to secure and maintain a Nebraska Gaming License
- food handler certification preferred
- servsafe certification preferred
- tips alcohol certification preferred
Job Duties
- Practices, supports, and maintains the mission, vision, and values of WarHorse Gaming
- provides prompt, courteous, and high-quality service to all restaurant guests
- greets guests upon arrival and departure in a friendly and professional manner
- accurately takes food and beverage orders and delivers items in a timely manner
- serves alcoholic and non-alcoholic beverages in compliance with all policies and regulations
- maintains thorough knowledge of all menu items, specials, and beverage offerings
- maintains guest tables throughout the dining experience by clearing, resetting, and replenishing china, glassware, and silverware
- completes daily side work including polishing china, glassware, and silverware
- cleans, organizes, and assists with deep cleaning of assigned restaurant areas
- busses tables and supports overall dining room operations
- assists hosts, food runners, and fellow servers as needed to ensure efficient service
- records guest preferences in the reservation system to enhance personalized service
- recognizes frequent guests and delivers consistent, elevated service
- maintains a neat, professional, and clean appearance at all times
- complies with all department and company policies, procedures, internal controls, and government regulations
- attends required meetings, trainings, and service briefings
- thanks guests and invites them to return, ensuring a positive final impression
- provides outstanding guest and team member service at all times
- performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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