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Urgent Care Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.50 - $17.50
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Work Schedule

Flexible
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Benefits

flexible schedule
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
401(k)

Job Description

Lincoln's Elite Urgent Care, MedElite, is a reputable medical facility dedicated to providing prompt and high-quality urgent care services to the Lincoln community. Known for its patient-centered approach, MedElite combines compassionate care with innovative medical practices to address a wide range of urgent health issues efficiently. The facility prides itself on a professional and welcoming environment where patients’ needs are prioritized, ensuring comfort and satisfaction throughout their visit. MedElite’s team is comprised of experienced healthcare professionals committed to maintaining a high standard of medical service, supported by effective administrative operations that streamline patient experiences and office management.

MedElite is curr... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of one year medical insurance experience
  • Excellent verbal communication skills
  • Strong organizational skills
  • Ability to manage time efficiently
  • Customer service experience
  • Proficiency with computer systems and scheduling software
  • Attention to detail and accuracy
  • Ability to work well with the public and medical personnel
  • Professional demeanor and punctuality

Job Qualifications

  • One year of medical insurance experience preferred
  • Ability to multitask effectively
  • Flexibility to adapt to changing priorities
  • Excellent telephone and customer service skills
  • Strong time management skills
  • Highly organized with attention to detail
  • Experience with scheduling and computer proficiency
  • Professionalism and reliability
  • Quality-focused work ethic
  • Willingness to learn and be trained in the role

Job Duties

  • Greeting patients professionally both in person and on the phone
  • Quickly answering or properly referring questions and issues
  • Optimizing provider schedules and patient satisfaction with efficient scheduling
  • Notifying providers of patient arrivals
  • Comforting patients by anticipating anxieties and effectively answering questions
  • Ensuring availability of treatment information by retrieving and updating patient records
  • Verifying financial records and collecting patient charges while filing and expediting third-party claims
  • Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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