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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $110,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
bonus
Professional Development
meal discounts
Retirement Plan
Employee wellness programs
Job Description
This role is based in an intimate, chef-driven fine dining restaurant located within a highly prestigious luxury boutique hotel in Orlando, FL that is recognized by the Michelin Guide. The hotel and its restaurant attract a discerning international clientele, including ultra-high-net-worth individuals (UHNWI) and VIPs who expect nothing short of exceptional, personalized service, strict discretion, and flawless operational execution. The restaurant is committed to maintaining its Michelin recognition, which emphasizes the importance of impeccable standards in food quality, service, and guest experience. As a fine dining destination, the establishment upholds a sophisticated ambiance and a meticulous approach to hospitality, ensuring... Show More
Job Requirements
- Bachelor's degree or equivalent experience in hospitality management
- Minimum 5 years of experience in restaurant management within fine dining or luxury hospitality
- Demonstrated ability to maintain strict grooming and appearance standards
- Exceptional interpersonal and communication skills
- Ability to work flexible hours, including evenings, weekends, and holidays
- Strong organizational and multitasking abilities
- Proficiency with reservation and POS systems
- Commitment to guest privacy and discretion
Job Qualifications
- Proven experience as a restaurant manager or senior front-of-house leader in fine dining or luxury hospitality
- Strong understanding of UHNWI guest expectations, discretion, and bespoke service
- Deep appreciation that reputation, perception, and consistency drive success
- Calm, confident leadership style with the ability to perform under pressure
- Exceptional attention to detail and operational discipline
- Proactive problem solver with a strong sense of ownership
- Ability to maintain high standards while developing and motivating a service team
Job Duties
- Lead the front-of-house team in delivering personalized, anticipatory service for UHNWI and VIP guests
- Maintain Michelin-caliber service standards, consistency, and attention to detail at all times
- Actively protect and enhance the restaurant's reputation through exceptional guest recovery and discretion
- Ensure guest satisfaction remains the top operational priority before, during, and after service
- Collaborate closely with culinary leadership to ensure seamless execution and alignment
- Train, coach, and hold staff accountable to luxury service expectations
- Anticipate and resolve service or operational challenges before they impact the guest experience
- Oversee reservations, pacing, special requests, and guest recognition with precision
- Uphold all brand, safety, and operational standards required to maintain Michelin Key recognition
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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