Upscale Restaurant Manager

This role is based in an intimate, chef-driven fine dining restaurant located within a highly prestigious luxury boutique hotel in Orlando, FL that is recognized by the Michelin Guide. The hotel and its restaurant attract a discerning international clientele, including ultra-high-net-worth individuals (UHNWI) and VIPs who expect nothing short of exceptional, personalized service, strict discretion, and flawless operational execution. The restaurant is committed to maintaining its Michelin recognition, which emphasizes the importance of impeccable standards in food quality, service, and guest experience. As a fine dining destination, the establishment upholds a sophisticated ambiance and a meticulous approach to hospitality, ensuring every detail contributes to an unforgettable dining experience.

The restaurant manager role is a pivotal leadership position within this exclusive setting. The successful candidate will be a hands-on hospitality leader responsible for overseeing all front-of-house operations and maintaining the Michelin-level service standards that define the guest experience. This position demands constant presence on the floor to ensure services meet the highest luxury benchmarks and that every interaction resonates with the brand’s reputation for excellence and discretion. Reporting directly to ownership, the restaurant manager will have significant influence over operational policies, service protocols, and the guest journey.

The role entails leading a professional team to deliver personalized, anticipatory service to the restaurant’s elite clientele. The manager must demonstrate deep understanding of the expectations of ultra-high-net-worth and VIP guests, maintaining dignity and discretion in every interaction. They are responsible for proactively identifying and resolving challenges to keep the guest experience seamless from reservation through post-service follow-up. Collaboration with culinary leadership is crucial to align pacing, presentation, and guest preferences, ensuring the overall dining experience is cohesive and memorable.

Operating under stringent grooming and appearance guidelines to align with luxury hospitality standards, the restaurant manager embodies professionalism as the restaurant’s public face. They will train, coach, and hold the team accountable to impeccable service standards and cultivate a culture of excellence and attention to detail. Additionally, the manager is accountable for operational responsibilities such as managing reservations, pacing, handling special requests, and safeguarding all brand and safety compliance standards necessary to uphold Michelin recognition.

This position offers a competitive base salary ranging from $85,000 to $110,000 annually, with bonus eligibility linked to increased sales performance. Benefits include 50% coverage of employee healthcare costs and 15 days of paid time off annually. The role presents an exceptional opportunity for long-term growth and leadership within a luxury boutique hospitality environment where reputation, guest satisfaction, and service quality are paramount.

Joining this team means working in a refined, high-expectation atmosphere with a global clientele who appreciate and demand exceptional experiences. The restaurant manager will play a direct role in maintaining the esteemed Michelin Key recognition, enhancing the brand’s reputation, sustaining guest loyalty, and driving revenue growth in this unique and prestigious hospitality setting.